Agency Department of Logistics and Infrastructure Work unit Finance and Business Services

Job title Business Services Coordinator Designation Administrative Officer 7

Job type Full time Duration Ongoing

Salary $120,877 - $130,039 Location Darwin

Position number 27527 RTF 357751 Closing 17/11/2026

Contact officer Dharshica Ganesan, Director Finance and Business Services on 08 8946 5094 or

[email protected]

About the agency https://dli.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357751

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective

Lead and coordinate the business services unit to deliver efficient, compliant and client-focused office accommodation,

facilities, fleet, property, travel, procurement, contract management, and administrative support services across the department. The role provides high-level advice, strengthens systems and controls, resolves complex service delivery issues,

and builds productive relationships with work units, central agencies and service providers to support effective business operations.

Key duties and responsibilities

- Lead,



supervise and develop the Business Services team, including coordinating priorities, managing workflows and performance, building capability and promoting a positive, accountable and service-focused culture.
- Provide high-level advice, innovative solutions and oversight of office accommodation, facilities management, property,

fleet, travel, building security, maintenance, relocations and related contractor services.

- Develop, implement and maintain business service policies, procedures, systems, service standards and records to improve consistency, compliance, efficiency and service delivery across Darwin, Palmerston and regional locations.
- Build and maintain productive relationships with internal stakeholders, central agencies, building owners, suppliers,

contractors and service providers to resolve issues, negotiate outcomes and support business priorities.

- Monitor compliance with legislative, work health and safety, procurement, financial management, audit and governance requirements, provide accurate reporting and advice to senior management, and identify opportunities for continuous improvement.

Selection criteria

Essential

- Demonstrated experience leading, supervising and developing staff, including coordinating workloads,



managing performance, providing constructive feedback and building a positive, accountable and service-focused culture.
- Proven experience in coordinating business services functions, such as facilities, accommodation, property, fleet, travel,

procurement, contract management and contractor coordination in a complex service delivery setting.

- Sound understanding of public sector legislative, procurement, financial management, records management, audit and governance requirements, with the ability to apply these frameworks to practical business services operations.
- Demonstrated analytical and reporting skills, including the ability to use financial, administrative and office software systems to extract, interpret and present accurate information to support decision-making.
- Highly developed written and verbal communication skills, including the ability to prepare clear reports, briefings,

service updates, training material, department-wide alerts and web-based content for diverse audiences.

- Highly developed problem-solving, negotiation and stakeholder management skills, with the ability to build productive relationships, resolve service delivery issues and support collaboration across internal and external stakeholders.
- Demonstrated ability to review and improve systems, procedures and service standards, including translating technical,

legislative and operational requirements into practical solutions

Desirable

- Tertiary qualifications in business, procurement, management or other relevant discipline.

📌 Business Services Coordinator (Darwin)
🏢 Department of Logistics and Infrastructure
📍 Darwin