About the role

Sapphire Beach Grocer is seeking a Console Operator/Customer Service to join our team on a part-time basis. This role is based at our store located in Sapphire Beach, NSW 2450.

As Console

Operator, you will be responsible for managing our point-of-sale (POS) systems and checkout operations, playing a crucial part in delivering exceptional customer service and ensuring smooth daily retail operations. This position is essential to maintaining efficient transaction processing and contributing to a positive shopping experience for our customers.

What you'll be doing

- Operating POS systems accurately and efficiently to process customer transactions
- Processing payments via multiple methods including cash, card and digital payment options
- Managing till reconciliation and cash handling procedures in accordance with company protocols
- Assisting customers with inquiries, product information and checkout queries
- Maintaining a clean and organised checkout area
- Monitoring stock levels at the checkout and communicating replenishment needs to the team
- Providing support to other team members during peak trading periods
- Adhering to health, safety and security procedures at all times

What we're looking for

- Previous experience operating POS systems or working in a retail checkout environment
- Robust numerical and cash handling skills with attention to detail
- Excellent customer service abilities and a friendly, approachable manner
- Ability to work efficiently in a fast-paced retail environment
- Reliable, punctual and committed to maintaining professional standards
- Basic computer literacy and willingness to learn new systems




- Good communication skills and ability to work collaboratively with team members
- Ability to work a 7 day a week rotating roster including night shifts

What we offer At Sapphire Beach Grocer, we value our team members and are committed to providing a supportive and inclusive workplace.

We offer competitive part-time wages, flexible scheduling to suit your availability, and a welcoming team environment where your contributions are recognised and appreciated. We provide on-the-job training to ensure you feel confident in your role, and there are opportunities for skill development and progression within our retail operations. We pride ourselves on fostering a positive workplace culture where all team members feel valued.

About us

Sapphire Beach Grocer is a trusted community grocer serving the Sapphire Beach area. We are committed to providing our customers with quality products, competitive pricing and excellent service. Our mission is to be the preferred local shopping destination, built on values of integrity, community engagement and customer satisfaction.

We pride ourselves on supporting local suppliers where possible and creating a warm, welcoming environment for our customers and staff. We are a growing business invested in developing our team and making a positive contribution to the Sapphire Beach community.

Apply now

If you are interested in joining Sapphire Beach Grocer as a Console Operator/Customer Service, please submit your application including your resume and a brief cover letter outlining your retail experience and why you would be a great fit for our team. We look forward to hearing from you.

📌 Console Operator (Sapphire Beach)
🏢 Sapphire Beach Grocer
📍 Sapphire Beach