Customer Resolution Specialist - Hybrid (NSW) (Sydney)

Customer Resolution Specialist - Hybrid (NSW) (Sydney)

06 Nov
|
Department of Customer Service
|
Sydney

06 Nov

Department of Customer Service

Sydney

Remote: Hybrid Department of Customer Service in NSW seeks a motivated Customer Resolution Officer to investigate and resolve complaints and enquiries. You will work across the Consumer Affairs branch to ensure fair, timely outcomes and high customer satisfaction in a fast-paced setting.

The role emphasizes problem-solving, stakeholder engagement, and applying relevant laws and policies while coaching junior staff and maintaining thorough case records. Hybrid work is available across NSW.

📌 Customer Resolution Specialist - Hybrid (NSW) (Sydney)
🏢 Department of Customer Service
📍 Sydney

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