Data Analyst Intern

Location: North Victoria

Role Overview

We are seeking a motivated and analytical Data Analyst Intern to support data analysis, business reporting, CRM data management, and workflow improvement initiatives.

The host organisation is an established Melbourne-based managed IT services provider supporting businesses with IT support, cybersecurity, cloud solutions, Microsoft 365, CRM platforms, and digital transformation services.

This internship is ideal for a student or recent graduate looking to develop practical data analytics skills while learning how business data can be used to improve decision-making, customer engagement, and operational efficiency.

Working alongside experienced professionals, you will gain exposure to data management, reporting tools, CRM systems, and process automation through structured, supervised projects.

Key Responsibilities

- Data Analysis & Reporting

- Assist with organising, checking, and analysing business data.
- Help prepare basic reports, spreadsheets, and dashboards.
- Use Microsoft Excel to organise and present information.
- Identify simple trends and patterns in data.
- Support the team in maintaining accurate and consistent reports.

2. CRM Data Management
- Assist with updating and maintaining customer and business records.
- Help check data accuracy and identify duplicate or incomplete records.
- Support basic CRM data cleaning and documentation tasks.
- Learn how CRM systems support business operations and customer relationships.
- Gain exposure to Microsoft Dynamics 365 or other CRM platforms.

3. Reporting Tools & Process Improvement




- Assist with preparing basic dashboards and visual reports using tools such as Microsoft Power BI.
- Research tools and methods that could improve reporting processes.
- Help identify repetitive tasks that may be suitable for automation.
- Support simple workflow improvement activities under supervision.
- Document existing processes and suggest practical improvements.

4. Team Collaboration & Documentation
- Work with team members to understand their data and reporting needs.
- Assist with gathering information for reports and dashboards.
- Help prepare basic documentation, user guides, and summaries.
- Share findings and updates with the team.
- Follow workplace guidelines for data privacy, confidentiality, and accuracy.

Skills and Qualifications
- Currently studying or recently graduated in Data Analytics, Information Technology, Business Information Systems, Computer Science, Information Systems, or a related discipline.
- Basic to intermediate Microsoft Excel skills, including data organisation, formulas, and reporting.
- An interest in data analysis, business intelligence, CRM systems, and process improvement.
- Good analytical and problem-solving skills with strong attention to detail.
- Ability to interpret information, identify patterns, and communicate findings clearly.




- Positive written and verbal communication skills.
- Organised, proactive, and willing to learn new systems and technologies.
- Ability to work collaboratively and follow guidance from experienced team members.

Desirable but not essential:

- Familiarity with SQL and database concepts.
- Exposure to Microsoft Power BI or other data visualisation tools.
- Familiarity with Microsoft Dynamics 365 or another CRM platform.
- Basic knowledge of Microsoft Power Platform, including Power Automate.
- Experience with university projects involving data analysis, dashboards, databases, or business reporting.
- An interest in data quality, workflow automation, data governance, or digital transformation.

What You Will Gain

- Hands-on experience analysing real-world business data.
- Practical exposure to data cleaning, validation, reporting, and KPI tracking.
- Experience developing dashboards and visual reports using business intelligence tools.
- An understanding of CRM data management and customer information systems.
- Exposure to workflow automation and process improvement initiatives.
- Opportunities to strengthen Excel, SQL, Power BI, and analytical problem-solving skills.
- Experience collaborating with business and technical stakeholders.
- Guidance and feedback from experienced professionals to support your professional development.

Duration and Working Arrangements

- Location: Melbourne, VIC.
- Duration: 3 months unpaid internship.
- Supervision: The intern will work under the guidance of the IT Solutions Architect.
- Internship fees: An internship facilitation fee may apply.

📌 Data Analyst Intern (Melbourne)
🏢 Study And Work
📍 Melbourne