About Us

At Perfect Potion, we pride ourselves on creating natural skincare and certified organic aromatherapy products with a commitment to sustainable and ethical business practices. Operating from our solar-powered, airconditioned manufacturing facility and head office in Banyo, our operations span retail, wholesale, e-commerce, and international export channels. Our commitment to sustainability extends right into the heart of our warehouse, which operates bubble-wrap free.

We are currently driving exciting operational enhancements, including upcoming transitions to mobile picking workflows.

The Role

We are seeking a dedicated, hands-on Despatch Warehouse Manager to lead our busy despatch team. This is not a desk-bound role; you will work side-by-side with your team on the floor to ensure that everything from small web orders to large international shipments are processed, packed, and dispatched seamlessly.

As a key leader, you will also play a pivotal role in driving our upcoming transition to mobile picking in the new year, helping to streamline and modernise our warehouse operations.

Key Responsibilities

- Hands-On Floor Leadership: Lead, mentor, and work alongside the despatch team to ensure daily dispatch targets, turnaround times, and order accuracy are consistently met.

- Multi-Channel Fulfillment: Oversee outbound logistics for e-commerce, wholesale accounts, and complex international export orders.

- Inbound Finished Goods & Stock Control: Oversee the daily receipt of finished goods from manufacturing, ensuring items are put away in their correct locations accurately and promptly.

- Stock Audits & Inventory Management: Take full responsibility for organising and completing periodic and full stock takes to maintain exceptional inventory accuracy.

- Warehouse Standards & Housekeeping: Maintain a clean, organised, safe, and efficient warehouse environment that supports smooth workflows and team safety.

- Compliance & Safety:



Ensure strict adherence to domestic and international shipping regulations relating to dangerous goods.

- Process & Technology Driver: Utilise MYOB Acumatica for inventory and order tracking, and spearhead the implementation of mobile picking workflows.

- Continuous Improvement: Collaborate on documentation, standard operating procedures, and training to support team growth and operational efficiency.

About You To be successful in this role, you will bring:

- Proven experience in warehouse leadership, despatch, stock control, and logistics operations (hands-on experience is essential).

- Demonstrated experience managing daily stock receipt, put-away processes, and routine stocktakes.

- Familiarity with domestic and international shipping compliance, particularly regarding dangerous goods handling. – Dangerous Goods training for Air and Sea freigh is a strong advantage.

- Demonstrated technical proficiency with enterprise resource planning and inventory management systems—MYOB Acumatica experience is a strong advantage.

- A proactive, "lead by example" attitude with a hands-on approach to daily warehouse tasks and maintaining high housekeeping standards.

- Excellent problem-solving skills, adaptability, and enthusiasm for driving technological improvements (such as mobile picking implementations).

- Solid communication and organiational skills to manage diverse order streams from local web orders to global exports.

What We Offer

- A supportive, values-driven team environment at our state-of-the-art, sustainable Banyo facility.

- An opportunity to make a tangible impact during an exciting phase of operational growth and system evolution.

- Competitive remuneration package commensurate with your experience.

How to Apply

If you are a hands-on logistics leader ready to drive efficiency and innovation in a growing natural products business, we would love to hear from you.

Click 'Apply Now' to submit your resume and cover letter.

📌 Despatch Warehouse Manager (Banyo)
🏢 Perfect Potion
📍 Banyo