Ecommerce & CRM Manager | MANNING CARTELL | Marrickville, NSW | Full time
Founded in 2005 by three sisters, MANNING CARTELL is a premium Australian fashion brand, designing considered, beautifully cut pieces built on the idea that confidence looks good on you. We're moving into a period of growth and building a new team where we’re looking for someone to own our online customer experience, from the website to the inbox.
The role
Reporting to our Head of Marketing, you'll run our website and CRM day to day, owning the results. You'll take the monthly plan, bring it to life across email and site, test what works, and turn the data into ideas that grow online revenue. You will work autonomously, be open to change, bring fresh ideas and energy and take genuine pride and interest in the success of the brand.
What you'll do
- Plan, write, build and send our EDMs and grow revenue from our Klaviyo flows
- Own site merchandising, product uploads, launches and sales in Shopify
- Test and refine the site and email experience to lift conversion and repeat purchase
- Report on performance and share insights that shape our plans
- Manage our affiliate and creator commerce reporting
What you'll bring
- 3 to 5 years in ecommerce or CRM marketing, ideally in fashion, beauty or lifestyle
- Strong hands-on Klaviyo and Shopify experience
- A confident writer with an eye for brand tone
- Comfort with data, and curiosity about what makes customers come back
- The ability to take a plan and own it
To apply, send your CV and a short note on a CRM or ecommerce result you're proud of.