LOCATION

Brisbane, QLD and Gold Coast, QLD

About the role/company:

Our client is a global med tech company specialising in infection prevention, sterilisation, and contamination control solutions for healthcare industries. They are seeking a Field Service Engineer to install, maintain, and support hospitals and healthcare providers across Brisbane. This is a hands‑on, field‑based role that blends technical expertise with strong interpersonal and commercial acumen.

This role is ideal for someone with a strong technical background and excellent interpersonal skills. You’ll be responsible for installing, validating, maintaining, and repairing medical equipment, liaising with healthcare professionals on site.

Responsibilities include:

- Developing and executing technical service functions for sterilisers, washers, and endoscopy reprocessing equipment

- Performing equipment installations, preventive maintenance, validations, and field repairs

- Providing responsive customer support via site visits, phone, and email

- Delivering in‑service sessions and supporting clinical trials to demonstrate product applications

- Conducting user, application, and technical training for healthcare staff

- Logging and managing product complaints in line with company procedures

- Assisting with spare parts inventory and documentation

- Maintaining accurate records of preventive maintenance and troubleshooting activities





- Managing equipment and spares database, including tracking movement and repair status

- Delivering high‑quality after‑sales support and building strong client relationships

- Participating in on‑call duties as required, with flexibility for short‑notice assignments

Skills & Experience

- Restricted Electrical license required

- Medical industry background preferred - experience in Endoscopy, Surgical, CSSD, or Sterilisation environments is highly desired.

- Minimum 2 years’ experience in fault diagnosis and repair in medical devices

- Experience with boiler, steam, air, water, and hydraulic systems is desirable

- Strong commercial acumen and people skills

- Strong documentation and reporting skills in a highly regulated industry

BENEFITS

- Market-competitive salary Incentive Compensation Plan (ICP) bonus

- Car allowance, fuel card, company expense card, phone, and laptop

- Comprehensive onboarding and ongoing training

- Access to a world‑class engineering knowledge base

- Work‑life balance - the company assigns you your own sites based on your nearby location, with support to other sites when workload requires.

- Supportive team culture with ongoing personal and professional development

TO APPLY:

If you would like to discuss this vacancy further, please call Nikita on (02) 8310 5 or email **@i-pharmconsulting.com.

📌 Field Service Engineer (Brisbane)
🏢 i-Pharm Consulting
📍 Brisbane