Our ideal Floor Supervisor has at least 2 years' experience supervising the floor in a busy, high-volume restaurant, ideally in a shopping centre or Asian dining setting.
They lead from the front: running the floor during peak service, briefing and inspiring the team, and stepping in wherever they're needed.
Key responsibilities
- Run the floor during peak service
- Brief and motivate the team
- Step in wherever needed
- Handle customer complaints with confidence and warmth
- Manage POS systems
- Oversee opening and closing procedures
- Handle cash
- Assist with rosters and staff training
About you
- At least 2 years' experience supervising the floor in a busy, high-volume restaurant
- Current NSW RSA required
- Excellent English
- Calm under pressure
- Take pride in great customer service
- Comfortable with POS systems, opening and closing procedures, and cash handling
- Available to work weekends, nights and public holidays
- Full working rights in Australia
- Reliable and well presented
- Genuinely passionate about hospitality
📌 Floor Supervisor (Chatswood)
🏢 New Shanghai
📍 Chatswood
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