06 Nov
|
Mantra Tonsley Adelaide
|
Tonsley
06 Nov
Mantra Tonsley Adelaide
Tonsley
Food & Beverage Supervisor – Level 5 (Permanent Part-
Time)
Mantra Tonsley Adelaide | Tonsley Terrace Bar & Bistro
Hands-on leadership | Restaurant, Bar & Events | Opportunity to make your mark
Mantra Tonsley Adelaide is seeking an experienced and motivated Food & Beverage Supervisor to join our team in a permanent part-time leadership role.
We're looking for someone who genuinely enjoys hospitality, leads by example and takes pride in delivering exceptional service. This is a hands-on position for someone who can confidently run a restaurant or bar service, support and develop the team, and take responsibility for the smooth operation of their shift.
Located in the heart of the Tonsley Innovation Precinct, Tonsley, Bar, Bistro (TBB) welcomes a diverse mix of hotel guests, corporate clients, conference and event delegates, and the surrounding local community.
With an established business and exciting opportunities for further growth, we're looking for a supervisor who can help us continue to build a welcoming, professional and consistently excellent hospitality experience.
The Role
Reporting directly to the General Manager and working closely with the Head Chef and wider hotel team, you will play a key role in the day-to-day operation of our restaurant, bar and conference and event services.
This is an active, operational leadership position. You'll be expected to lead from the floor, demonstrate our service standards, support your colleagues and ensure each shift runs efficiently.
Your responsibilities will include
- Supervising daily restaurant, bar and function operations
- Leading service from the floor and setting a positive example for the team
- Delivering consistently high standards of customer service and guest satisfaction
- Training, coaching and supporting team members during service
- Coordinating staff duties, breaks and service priorities throughout each shift
- Managing guest enquiries, requests and feedback professionally
- Supporting the planning, setup and delivery of conferences, functions and special events
- Working closely with the kitchen team to ensure efficient and coordinated service
- Assisting with stock control, ordering, stocktakes and inventory management
- Monitoring wastage, portion control and beverage costs
- Supporting rostering, labour efficiency and appropriate staffing levels
- Ensuring accurate POS transactions, cash handling and end-of-shift procedures
- Maintaining high standards of presentation, cleanliness, food safety and RSA compliance
- Supporting promotions and initiatives to grow restaurant, bar and local business
- Communicating effectively with the General Manager and wider hotel team
You'll be trusted to take ownership of your shifts, make sound operational decisions and ensure our guests receive the warm, attentive and professional service for which Mantra Tonsley is known.
About You
You're an experienced hospitality professional who enjoys being part of the action.
You're confident running a service, comfortable taking responsibility and know how to bring the best out of the people around you. You understand that great hospitality comes from attention to detail, teamwork and a genuine interest in looking after guests.
You will ideally bring
- Previous experience as an F&B; Supervisor, Restaurant Supervisor, Duty Manager or experienced senior food and beverage attendant
- Strong practical experience in restaurant and bar service
- Confidence supervising and motivating a small team
- A genuine commitment to exceptional customer service
- Good food, wine, beverage and cocktail knowledge
- Experience with functions, conferences or event catering
- An understanding of stock control, wastage and cost management
- Current Responsible Service of Alcohol (RSA) certification
- Sound knowledge of food safety and hospitality compliance requirements
- Experience using POS and hospitality management systems
- Positive general computer skills, including email and Microsoft Office
- Strong communication, organisation and problem-solving skills
- The ability to remain calm, organised and effective during busy services
- A proactive attitude, reliability and a willingness to take ownership
- Flexibility to work across the operational requirements of a seven-day hospitality business
Experience in a hotel environment is advantageous but not essential. We're more interested in your hospitality experience,
leadership potential and ability to deliver a great service.
What Success Looks Like
Success in this role means:
- Guests consistently enjoying welcoming, attentive and professional service
- Restaurant, bar and event services running smoothly and efficiently
- A confident, capable and well-supported team
- Strong communication between front of house, kitchen and hotel operations
- Effective management of stock, wastage and shift procedures
- A well-presented, organised and inviting venue
- Taking initiative, solving problems and contributing ideas for improvement
- Building positive relationships with our regular guests, corporate clients and local community
Why Join Mantra Tonsley Adelaide?
Mantra Tonsley Adelaide is an established 88-room hotel with a contemporary restaurant, bar and conference facilities, situated within one of South Australia's most progressive business and innovation precincts.
We pride ourselves on the exceptional feedback we receive from our guests and the genuine care our team brings to their experience.
We offer
- Permanent part-time employment with regular, rostered hours
- Food & Beverage Level 5 classification under the applicable hospitality award
- A hands-on leadership role with genuine responsibility
- A supportive and collaborative hotel management team
- An established restaurant, bar and events business
- Opportunities to develop your leadership and operational management skills
- Exposure to hotel, corporate, conference, event and local hospitality markets
- The opportunity to contribute ideas and help shape the ongoing development of the venue
- A modern and professional working environment
This is an excellent opportunity for an established supervisor or an experienced hospitality professional ready to take the next step in their career.
We're looking for someone who brings energy, initiative and accountability to every shift, enjoys developing others and still loves the practical side of hospitality.
If you're someone who leads from the front, takes pride in a well-run service and genuinely enjoys creating memorable guest experiences, we'd love to hear from you.
How to Apply
Please submit your resume and a short cover letter outlining your relevant hospitality experience and why you're interested in joining Mantra Tonsley Adelaide.
Simon O'Callaghan
General Manager
Mantra Tonsley Adelaide
📌 Food & Beverage Supervisor – Level 5 (Permanent Part-Time) (Tonsley)
🏢 Mantra Tonsley Adelaide
📍 Tonsley