Join our team!

Rejuvenate Laser & Skin Clinic is an established and busy clinic in Pascoe Vale, offering a comprehensive range of advanced laser, skin and aesthetic treatments. We're looking for an experienced, friendly and highly organised Front of House Coordinator to join our growing team.

As the first point of contact for our clients, you'll play an important role in ensuring the clinic runs smoothly and every client receives a welcoming, professional and seamless experience.

We're looking for someone who takes initiative, has excellent attention to detail and can confidently manage the demands of a busy reception environment.

About the role

Your responsibilities will include:

- Welcoming clients and providing exceptional customer service
- Managing appointments, bookings and enquiries via phone, email and messaging platforms
- Coordinating therapist schedules and maintaining an efficient appointment calendar
- Processing payments, deposits and retail transactions
- Ensuring client forms and administrative requirements are completed accurately
- Communicating clinic policies and treatment information clearly and professionally
- Managing daily reception tasks and ensuring nothing is overlooked
- Working collaboratively with our therapists to support the smooth operation of the clinic

About you

We're looking for someone who:
- Has previous experience in a busy reception or customer service role, ideally within a medical, dental, allied health or aesthetic clinic
- Has excellent organisational skills and can confidently manage multiple priorities
- Demonstrates exceptional attention to detail and accuracy
- Is proactive, resourceful and comfortable using initiative to solve everyday problems




- Communicates professionally and warmly with clients and colleagues
- Is reliable, punctual and takes ownership of their responsibilities
- Can remain calm, efficient and organised during busy periods
- Is confident using booking software and learning new systems
- Welcomes feedback and takes pride in continually improving their work

Previous reception experience is highly regarded. Experience in the beauty or skin industry is an advantage but is not essential.

What we offer

- A welcoming, supportive and professional team environment
- A well-established clinic with a loyal client base
- A modern workplace with a strong focus on high-quality client care
- Comprehensive training in our booking systems, services and clinic procedures
- An opportunity to become a valued member of a growing business

Hours and availability

We are recruiting for casual reception coverage across afternoon, evening and Saturday shifts.

Our available shifts include

- Monday: 2.30 pm – 8 pm
- Tuesday: 2.30 pm – 8 pm
- Wednesday: 9 am – 8 pm
- Thursday: 2.30 pm – 8 pm
- Friday: 2.30 pm – 8 pm
- Saturday: 9 am – 3 pm

We are open to appointing more than one suitable candidate, so applicants do not need to be available for every shift. While we are flexible in allocating shifts based on applicant availability, successful candidates will be assigned set, ongoing days and hours, providing a consistent roster. Please include your availability in your application.

How to apply

If you're an experienced reception professional who enjoys working in a quick-paced environment, takes pride in their work and loves providing exceptional customer service, we'd love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and availability.

📌 Front of House Coordinator (Pascoe Vale)
🏢 Rejuvenate Laser u0026 Skin Clinic
📍 Pascoe Vale