JB KAKADU HOTEL PTY LTD The iconic Kakadu Crocodile Hotel (JB Kakadu Hotel Pty Ltd ABN 86 692 273 591) located in the flagship town of Jabiru in the heart of Kakadu National Park is seeking a dynamic, passionate, and highly driven individual to take on the role of Front Office Manager.

As Front Office

Manager, you will oversee the day-to-day operations of the Front Office Department, ensuring the highest standards of guest service, operational efficiency and team performance. You will play a key role in creating a welcoming atmosphere for our guests while leading, motivating and developing the Front Office team. This role requires a qualified who can effectively work in a fast-paced, dynamic, and constantly changing workplace.

Remuneration is $81,000 to $86,000. Full-time contract Benefits In return, you will be given heavily discounted accommodation, a great salary, and the chance to live, work, and play in Australia's largest and world heritage-listed national park, having the unique opportunity to engage with and support the local community. Task &

responsibilities Manage the daily operations of the Front Office Department. Lead, train, mentor and motivate reception staff. Ensure exceptional customer service throughout the guest journey. Oversee reservations, check-in, check-out and guest enquiries.

Handle guest feedback, complaints and service recovery professionally. Manage room allocations, occupancy and arrivals.



Monitor front office procedures, cash handling and reporting. Work closely with housekeeping, maintenance, food and beverage and other departments.

Ensure hotel policies, procedures and service standards are consistently maintained. Assist with operational planning, rostering and departmental budgets. Qualification &

experience We are looking for someone who: Has previous experience in a Front Office Manager or senior hotel reception role. Minimum qualification Diploma or above and 12 months full time experience in the role of Front Office Manager, alternatively at least 3 years full time experience in the role of Front Office Manager. Demonstrates strong leadership and communication skills.

Has excellent customer service and problem-solving abilities. Is organised, adaptable and able to work under pressure. Has experience with hotel property management systems. Understands hotel reservations, revenue and front office procedures.

Can work a adaptable roster, including weekends and public holidays. Enjoys working with a diverse team and welcoming guests from around the world. You must have unlimited working rights to apply!

Work Type: Full time Salary: $81000-86000 Job Publish: 03-11-2026 Job Expire: 03-12-2026 Apply on: Front Office Manager Job here! This job is brought to you by workinitiatives.com.au.

📌 Front Office Manager (Jabiru)
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📍 Jabiru