General Manager Operations: Lead the Next Chapter of Solar Power Direct

Solar Power Direct is entering its next phase of growth, and we’re looking for a hands-on General Manager to lead our operations, strengthen accountability and help scale one of South Australia’s established solar and battery businesses. You’ll have real authority, a clear reporting line and the backing of owners who value leadership and good people.

The Company

- Established in 2011, South Australian and family-owned
- SunWiz Top 10 Solar Installer in SA since 2019, seven consecutive years
- NETCC Approved Retailer, rated 4.9 on Google
- Profitable and financially stable, with a strong pipeline of residential and commercial work
- 30+ team members across sales, administration, customer service, technical support and installation coordination, including a remote team in the Philippines
- Thousands of South Australian households and businesses served

The Opportunity This is a hands-on operational leadership role. You’ll report to our CFO and lead our sales, operations, technical support, administration and customer service teams, with genuine authority across people, processes, performance and customer outcomes. You’ll be on the floor with the team every day.

Strategy and finance are in place, so your focus is execution: making the operation run well, spotting issues early and fixing the processes behind them. We’ll be upfront that we’re growing faster than some of our systems. We’re modernising HubSpot, Simpro and SharePoint and standardising how we work, and we want a leader who enjoys that challenge.

Key Responsibilities

- Lead and develop the Sales Manager and department heads, with explicit accountability and KPIs
- Own delivery from sale through to installation, compliance and invoicing
- Manage our installation partner against agreed service standards and KPIs




- Run the weekly leadership meeting and scorecard, and drive follow-through
- Identify and remove bottlenecks across the job pipeline, using operational data to catch issues early
- Standardise, document and automate processes
- Drive high standards of compliance across sales, administration and installation
- Protect our customer experience and culture as we grow
- Lead an integrated team that includes remote colleagues in the Philippines

What We’re Looking For

- Proven experience leading a business or complex multi-department operation
- Operational leadership with commercial judgement
- Experience leading sales teams or working closely with a commission-based sales function
- A track record of using KPIs and data to improve performance
- A hands-on style and willingness to get into the detail
- Strong process-improvement capability
- Confident with systems and data (CRM, job management, Excel)
- Highly organised, comfortable in a fast-paced, high-volume environment
- A sound approach to risk, quality and compliance
- Trades, construction, electrical, energy or similar industry experience highly regarded
- Based in Adelaide and on site at Croydon Park daily

Benefits & Perks

- $150k-$175k package including super, depending on experience
- Company Car provided in addition to your package
- Performance bonus linked to profitability, on-time delivery, quality and customer satisfaction
- Genuine authority to lead the operation, with direct access to decision-makers
- A supportive, inclusive workplace that values good people
- An established, profitable business with room to make your mark

To Apply Apply via SEEK with your resume and a short cover letter telling us about an operational problem you inherited, what you changed and the measurable difference you made. We welcome applications from everyone. We review applications as they arrive, so please apply early.

📌 General Manager Operations (Croydon Park)
🏢 Solar Power Direct SA
📍 Croydon Park