Who we are…

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

Life & Culture...

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and skilled growth. Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

About the Opportunity:

As a GTM Engineer, you will help rebuild ELMO’s revenue engine so our New Business sales teams, SDRs and AEs can spend more time selling and less time on research and administration. Working within Growth & Revenue Operations, you will connect fragmented go-to-market data, automate manual processes and surface the right signals to the right sales representative at the right time.

You will map how our go-to-market motion operates in practice, from the moment accounts, leads and contacts enter the funnel through enrichment, scoring, routing, engagement and conversion. By working closely with sales representatives and leaders, you will identify bottlenecks and turn them into a prioritised roadmap linked to meetings, pipeline and rep productivity.

You will design trusted scoring and routing models, combining fit, firmographic, technographic, intent and engagement data. You will also define actionable signals and establish speed-to-lead service levels, ensuring priority opportunities reach the right owner quickly and consistently.





This is a hands-on systems and automation role. You will build workflows for enrichment, contact discovery, account research, list creation, task management, sequencing triggers and CRM updates. You will develop AI-assisted workflows and agents for research, call preparation and personalisation, with appropriate human review and guardrails, and create trigger-based plays for events such as intent spikes, job changes, hiring, web engagement and re-engagement from lapsed opportunities.

You will connect and improve the go-to-market technology stack, measure the impact of each build, protect data quality and document workflows, scoring models and routing rules. You will also train sales teams on new processes and help ensure that all solutions meet ELMO’s information security, privacy and anti-spam obligations.

Skills and Experience:

Experience

- 4 years’ experience in revenue operations, sales operations, marketing operations or a similar systems-focused go-to-market role.
- Experience working in B2B SaaS or another business with an outbound sales motion.
- A demonstrated track record of building automation, routing, scoring or enrichment solutions that improved rep productivity or pipeline performance.
- Experience working with or alongside SDR and AE teams; previous experience as an SDR or AE is valued.

Technical skills

- Strong hands-on Salesforce experience, including data models, flows, automation, lead management and account management.
- Technical fluency across APIs, webhooks and SQL, with the ability to build solutions directly or direct AI coding tools effectively.
- Experience with workflow automation and enrichment platforms such as Clay, Zapier, Make, n8n or equivalent tools.
- Experience with sales engagement tools and trigger-based sales workflows.
- Practical experience building with LLMs and AI agents, including prompt design, workflow design and sensible guardrails.
- Experience connecting and working across tools such as Demandbase, Gong, Marketo and HockeyStack, or equivalent platforms, is highly regarded.

Systems and analytical capability

- Strong process and systems thinking, with the ability to untangle complex,



multi-tool workflows and design simpler, more effective processes.
- A solid understanding of B2B funnel metrics, pipeline performance and conversion.
- Experience measuring speed-to-lead, meeting conversion, pipeline impact and workflow adoption.
- A builder’s mindset: you are comfortable shipping an initial version, measuring results and iterating.
- An understanding of data quality, production governance, integration patterns and data contracts is beneficial.

Communication and compliance

- Clear communication skills, including the ability to explain scoring models, routing logic and automation to non-technical sales users.
- The ability to build trust and encourage adoption across sales and cross-functional teams.
- Understanding of Australian, New Zealand and UK privacy, information security and anti-spam obligations relevant to outbound activity and data enrichment.
- Experience in HR technology, workforce SaaS or a function undergoing transformation is advantageous.

Some of our benefits include:

- Hybrid work set up
- Paid Parental leave - 12 weeks primary, 6 weeks secondary
- Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
- Inhouse Learning and Development initiatives
- ELMO Social and Diversity clubs
- Wellbeing initiatives
- Mental Health/EAP programs
- Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

- Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
- Obsess over Customers – Everything we do is designed to positively impact our customers.
- Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
- Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Sounds like you? Apply now!

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.

📌 GTM Engineer (Sydney)
🏢 ELMO Software
📍 Sydney