About the job

Ready to take ownership of how work flows across a multi-brand, multi-market creative agency?

Colony Group is looking for an experienced Head of Traffic & Delivery to lead our group-wide traffic and resource management function.

This is a senior leadership opportunity with genuine authority to influence how work is briefed, scheduled, resourced and delivered across five agency brands.

You'll work directly with senior leadership, department heads and client service teams to ensure our people are supported, our resources are used effectively and our work is delivered in full and on time.

About Colony GroupColony Group is a full-service creative and strategic agency group comprising five brands: Colony Australia, Type+Pixel, Creative Outpost, Orange Digital and Colony PNG.

With offices in Brisbane, Sydney and Melbourne, and operations across Papua New Guinea and the South Pacific, we partner with some of the region's most recognised organisations.

Our capabilities span creative, design, motion, AI creative, digital development, media, social media, production and paid media.

We're a fast-paced, collaborative agency group delivering diverse projects across multiple teams, markets and disciplines.

What you'll be doingAs Head of Traffic & Delivery, you'll lead our established Traffic and Studio team and oversee the transition to a centralised traffic management function across the group.

Your key responsibilities will include:

- Traffic and resource management: Oversee scheduling, workload allocation and resource planning across all five agency brands.
- Brief management: Review incoming briefs for scope, clarity and completeness, ensuring teams have what they need before work begins.
- Project delivery: Drive workflow management and ensure projects are delivered on time, within scope and to agreed standards.




- Capacity planning: Maintain visibility of current and future workloads, identifying resource constraints and opportunities for cross-team collaboration.
- Systems and processes: Lead the effective use of Streamtime across scheduling, job management and timesheets.
- Stakeholder management: Work closely with senior leaders and department heads to manage competing priorities, resolve challenges and escalate risks.
- Team leadership: Lead, mentor and develop the Traffic team while improving briefing and planning practices across the business.
- Continuous improvement: Identify opportunities to improve workflows, reduce rework and support the development of AI-enabled briefing processes.
- Performance reporting: Provide monthly insights on delivery performance, resource utilisation, estimate accuracy and brief quality.

What we're looking forWe're looking for a confident, commercially minded leader who understands the complexity of managing high-volume work across a multidisciplinary agency.

You'll bring

- 8+ years' experience in traffic, resource or delivery management within a creative or full-service agency.
- At least 3 years' experience leading and developing teams.
- Demonstrated experience managing complex workflows across multiple brands, teams or markets.
- Strong understanding of creative, studio, digital, development, media, social and production workflows.




- Experience with agency project management and scheduling platforms. Streamtime experience is advantageous.
- Excellent stakeholder management skills, with the confidence to challenge priorities and influence senior decision-makers.
- Strong commercial awareness, including project estimates, scope, margins and resource efficiency.
- A calm, solutions-focused leadership style and the ability to make decisions in a fast-moving environment.

Experience working with teams in Papua Current Guinea or the Pacific will be highly regarded.

Why join Colony Group?

- Make an impact: Step into a newly established senior leadership role with genuine decision-making authority.
- Shape how we work: Lead the development of a centralised traffic and delivery model across five agency brands.
- Work across markets: Collaborate with talented teams across Australia, Papua New Guinea and the South Pacific.
- Enjoy variety: Oversee projects spanning brand campaigns, creative production, AI, digital experiences, social media and paid media.
- Lead change: Help improve operational efficiency, team collaboration and delivery performance across the group.

The position is based in Brisbane, however, we welcome applications from Sydney and Melbourne. Relocation assistance may be considered.

How to applyIf you're an experienced agency traffic or delivery leader who thrives on bringing structure to complexity, we'd love to hear from you.

Submit your CV and a short cover note outlining the most complex agency traffic environment you've managed and how you improved delivery performance.

Colony Group is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples and Pacific Islander candidates.

📌 Head of Traffic & Delivery (Brisbane)
🏢 Colony Agency Australia
📍 Brisbane