JOIN THE FUN AT IPLAY BROADWAY!

CUSTOMER SERVICE ATTENDANTS & SUPERVISORS WANTED | PART-TIME

Love people, entertainment and creating memorable experiences? We want you on our team!

At iPlay Broadway, we're all about creating unforgettable experiences for guests of all ages. From arcade thrills and exciting attractions to celebrations and great customer service, there's never a dull moment!

We're on the hunt for enthusiastic Customer Service Attendants and Supervisors to join our team.

Whether you're just starting out or already have experience leading a team, this is your opportunity to work in a fun, fast-paced workplace where no two shifts are the same!

THE OPPORTUNITY

As part of the iPlay Broadway team, you'll help bring the fun to life by creating memorable guest experiences, keeping the venue running smoothly and making sure every customer leaves with a smile.

We're looking for people who love working with others, take pride in great customer service and aren't afraid to roll up their sleeves and get involved.

Customer Service Attendants will:

- Deliver friendly, engaging and memorable customer experiences

- Assist guests with arcade games, attractions and venue activities

- Manage game cards, prizes and redemption areas

- Assist with birthday parties and group bookings

- Maintain a clean, safe and welcoming venue

- Support daily venue operations and jump in wherever needed

Supervisors will also:

- Lead and support the team during daily shifts

- Assist with opening and closing procedures

- Delegate tasks and ensure service standards are maintained

- Support the management team with day-to-day operations





- Handle customer enquiries and resolve guest concerns

- Help maintain team performance, venue presentation and compliance standards

ABOUT YOU

You're energetic, approachable and passionate about making people's day. You enjoy working in a team, thrive in a busy environment and bring a positive attitude to every shift.

You'll also bring

- A genuine passion for customer service and creating great experiences

- Strong communication and interpersonal skills
- A reliable, proactive and hands-on approach

- Confidence working in a fast-paced environment

- Flexibility to work days, nights, weekends and school holidays

- Previous customer service, retail or hospitality experience (preferred)

For Supervisor applicants:

- Previous experience in a Team Leader or Supervisor role

- Confidence leading, motivating and supporting a team

- Strong problem-solving and decision-making skills
- The ability to take ownership and lead by example

Experience in arcade, bowling or entertainment operations is a bonus, but not essential. Full training will be provided!

WHY JOIN IPLAY?

- A fun, energetic and supportive team environment

- Hands-on training and career development opportunities

- Opportunities to grow within a nationally recognised entertainment business

- Staff discounts, team events and a healthy social calendar
- A workplace where fun and great service go hand in hand

READY TO JOIN THE FUN?

If you're passionate about people, love a little excitement and want to be part of a team that creates Moments That Matter, we'd love to hear from you!

Apply now and become part of the iPlay Broadway crew!

Only shortlisted candidates will be contacted. No agencies, please.

📌 iPlay Customer Service Attendant and Supervisor (Broadway)
🏢 iPlay
📍 Broadway