JUNIOR SALES & MARKETING COORDINATOR

Fashion & E-commerce | Full Time | Adelaide

Hindmarsh, Adelaide SA

Full-time | Monday–Friday, 8:30am–5:00pm

Reports to: Brand Portfolio Manager

Love fashion, people and fast-moving commercial environments?

This is a rare opportunity to join Whola, Australia’s leading digital fashion and lifestyle wholesale platform, in a hands-on role combining sales, customer service, marketing and content.

You’ll work alongside one of our Brand Portfolio Managers, supporting an established portfolio of in-demand fashion and lifestyle brands and helping drive sales, retailer engagement and successful product launches.

This is a fast-paced and dynamic job.

New products launch every week. Retailers are constantly looking for what’s next. Offers and campaigns move quickly. Customers need answers. And our job is to make all of it happen brilliantly.

If you’re commercially minded, organised, creative, confident talking to people and keen to build a career in fashion, sales and e-commerce, we’d love to meet you.

Why Whola?

Whola launched in 2020 with a simple mission: make wholesale better for retailers and brands.

Today, thousands of retailers use Whola to discover and buy fashion, accessories, homewares and lifestyle products from some of Australia’s most exciting brands.

We’re a growing business with an ambitious team, a fast-moving culture and a genuine opportunity for talented people to grow with us.

What you’ll get

- Permanent full-time position in a growing Australian business

- Genuine opportunity to develop into more senior commercial roles

- Exposure to leading fashion and lifestyle brands

- Hands-on experience across sales, marketing, e-commerce and wholesale

- Supportive, collaborative and high-performing team

- Fast-paced environment where your contribution is visible

- Central Adelaide location with easy access and parking

- Generous staff discounts across Whola brands and products
- The chance to work at the forefront of digital wholesale

What you’ll actually do

Sales & Retailer Support

You’ll work closely with your Brand Portfolio Manager to help grow sales and deliver an outstanding retailer experience.

This includes





- Supporting sales activity, customer follow-up and retailer engagement

- Building strong relationships with retailers across Australia

- Speaking confidently with existing and prospective customers

- Responding to customer enquiries by phone, email and digital channels

- Helping retailers with products, stock, orders and logistics

- Identifying opportunities to increase sales and customer engagement

- Resolving customer issues quickly and professionally

- Developing strong working relationships with our brand and supplier partners

Marketing & Content

This role also plays an important part in bringing our brands, products and offers to life.

You’ll help

- Create lookbooks for weekly and fortnightly offers

- Plan and create marketing material for offers, promotions and category pushes

- Help strategise and execute content

- Assist with styling, planning and editing content

- Support new product launches and sales campaigns

- Prepare campaign and product assets for retailers

Sales & E-commerce Administration

Behind every great customer experience is excellent execution.

Working with our operations and product-support team, you’ll also assist with:

- Product uploads and product information

- Customer special orders

- Stock and logistics enquiries

- Customer returns and refunds

- Monitoring orders and customer payments

- Maintaining accurate customer and sales information

- Day-to-day administration required to keep your brand portfolio running smoothly

Who We're Looking For

You might currently be working in retail, fashion, customer service, sales, marketing, e-commerce or hospitality and looking for an opportunity to take the next step.

Experience is valuable, but attitude and capability matter just as much.

Our ideal candidate

- Loves dealing with customers





- Is confident speaking with new people every day

- Has a warm and professional phone manner

- Is commercially minded and enjoys helping drive sales

- Is organised and takes responsibility for their work

- Works quickly without sacrificing accuracy

- Has a good visual eye and an interest in content and marketing

- Is comfortable learning new technology and systems

- Enjoys solving problems rather than simply passing them on

- Can manage multiple priorities in a fast-moving environment

- Communicates clearly and confidently

- Is proactive, resourceful and willing to learn

- Adapts well as roles, systems and the business evolve

Experience in fashion, wholesale, retail, e-commerce, social media or digital marketing is highly regarded, but not essential for the right person.

What Working at Whola Feels Like

Our days move quickly.

A new range might launch in the morning. A retailer may need help placing an order. A campaign needs to go live. A brand has new stock arriving. A lookbook needs finishing. And an prospect to make another sale appears.

That's normal here.

We like people who enjoy that energy, take ownership and want to contribute rather than wait to be told what to do next.

You'll be surrounded by people who care about the customer, care about results and genuinely want the business, and each other, to succeed.

Our Values

GROW

Keep learning. Keep improving. Help the business and the people around you grow.

RESOURCEFULNESS

Find solutions. Use initiative. Don't stop at the first obstacle.

EFFICIENCY

Move quickly, stay organised and get the important things done well.

WE CARE

About our customers, our brands, our work and each other.

Sound Like You?

If you’re looking for a traditional desk job where every day looks the same, this is not it.

If you want to build commercial skills, work with great brands, talk to customers, create content, contribute to sales and learn how a fast-growing digital wholesale business operates, we should definitely talk.

Apply via Seek with your CV and a short cover letter telling us why you think you’d be a great fit for Whola - Interviews are commencing immediately.

📌 JUNIOR SALES & MARKETING COORDINATOR (Hindmarsh)
🏢 Whola
📍 Hindmarsh