:pMcDonald’s Australia is the largest quick service restaurant operation in the country. Fondly known as “Maccas”, we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count! As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive workplace./pdivdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbCould you be our next Manager, Learning and Development?/b/H2/divdivdiv /divdivdivpspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptDo you care about building great people and great restaurants?

Are you a leader who can inspire a team and make learning emthe/em Maccas experience? In this role, youll lead Learning and Development for the region. Youll advise and partner with the business, and youll be the go-to expert for all things Lamp;D.

Youll lead a large team of Lamp;D Consultants who together will deliver high-quality training that changes behaviour and gets results in our restaurants and across the business. The role is based in NSW, with frequent travel to QLD to stay close to your team and stakeholders there. /span/p/div/div/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbWhat you can expect on a day-to-day basis:/b/H2/divdivdivulli style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongLeading your team:/strong Leading, coaching and developing a team of about 7 Lamp;D Consultants, including succession and development planning/span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongImproving how we work:/strong Looking for ways to change how your teams workload is managed, and help improve Scaled Services. Youll give regular feedback on service quality and fix problems early/span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongBuilding relationships:/strong Building strong partnerships across the region with RDs, Sr Managers Field, McOpCo and Licensees.

Youll be the main contact for strategic Lamp;D matters and escalations/span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongFacilitating and presenting:/strong Delivering restaurant and corporate training, and presenting with confidence at forums such as SLCs and field operations meetings/span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongCreating Maccas-only experiences:/strong Driving engagement in events such as the Restaurant Managers Convention and the Future Leaders Conference. Youll also lead small, practical initiatives rather than large projects/span/lili style=font-family:arial,



helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongOwning the details:/strong Managing Gamp;A budgets and charge-outs, looking after your regional training centres, and keep Lamp;D processes aligned to Playbooks and ANZ standards/span/li/ul/div/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbYour keys to success:/b/H2/divdivdivulli style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYou have a proven track record of leading and developing a team of Lamp;D professionals, and you actively support their growth./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYoure passionate about creating engaging, high-impact learning experiences that every participant enjoys./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYou take ownership, follow through and are accountable for results./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYoure confident presenting to senior leaders and large groups./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYou build trusted relationships with operational leaders, franchisees and other stakeholders across a multi-site business./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptYou have strong facilitation and communication skills, and youre comfortable using a range of training platforms and delivery methods./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptExperience with McDonalds, whether in our restaurants, the field or corporate roles, is preferred./span/li/ul/div/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbRelish in the Maccas difference when you join the Golden Arches:/b/H2/divdivul style=list-style-type:discli style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongCompetitive Remuneration Package. /strongWe offer a total reward package of base salary, health care,strong /stronglong-term incentive share program and a target incentive bonus plan./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica,



sans-serif;font-size:12.0ptstrong5 Weeks of Annual Leave. /strongSwitch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongFlexible Work Environment. /strongOur teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongPaid Parental Leave./strong We proudly support growing families with paid parental leave top-up options, helping you take the time you need while maintaining financial stability./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongBirthday amp; Volunteer Leave. /strongEnjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongModern Office with Sustainable Amenities. /strongNewly revamped office located in Thornleigh featuring the latest technology and electric car chargers to support eco-friendly commuting./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongOngoing Professional Development./strong We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongMacca’s Staff Discount amp; Retail Discounts. /strongEnjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongA Fun amp; Vibrant Culture. /strongImmerse yourself in local and Macca’s only events and experiences from day one of working with us. /span/li/ul/div/div/divpAt Macca’s, our doors are open to everyone, and we live by our Golden Rule: treating everyone with dignity, fairness and respect, always. We’re committed to building a safe, inclusive and welcoming workplace where everyone feels valued and empowered - it’s our people who make us Macca’s./pp /ppAs an equal opportunity employer, we strongly encourage applications from people of all backgrounds, identities and experiences.

If you have a disability, illness or injury and need adjustments during the recruitment process, we’re here to help, just reach out to start the conversation./p

Job Details

Categories

- Learning Development
- Corporate

Categories ID

Categories URL

Job title

Manager, Learning Development (North-East)

Position Type

Date Posted

11/04/2026

Primary Quest ID

Second Quest ID

Job Classification

Location(s)

THORNLEIGH, NSW, 2120, AU

Job ID

5344

📌 Manager, Learning Development (North-East) (Thornleigh)
🏢 Mcdonald'S
📍 Thornleigh