Medical Receptionist – Full Time

PainAid Specialists is a growing specialist pain management practice committed to delivering high-quality patient care in a professional, welcoming, and supportive environment.

We are seeking a friendly, motivated, reliable, and highly organised Medical Receptionist to join our team on a full time basis.

This is an excellent opportunity for someone who enjoys working in a busy healthcare environment, takes pride in providing exceptional patient service, and values being part of a supportive and collaborative team.

Previous experience in medical reception or healthcare administration is preferred.

Key Responsibilities

- Welcoming patients and providing a friendly, professional, and positive experience
- Managing patient appointments, bookings, and enquiries
- Answering incoming calls and responding to emails promptly and professionally
- Processing patient referrals, medical correspondence, and documentation
- Maintaining accurate and confidential patient records
- Liaising with patients, referring doctors, hospitals, and other healthcare providers
- Supporting our medical specialists, allied health professionals, and wider administrative team
- Maintaining the cleanliness, tidiness, and presentation of reception areas, waiting rooms, and general clinic facilities
- Ensuring the clinic remains organised, welcoming, and well-presented throughout the day
- Assisting with general administrative duties and the smooth day-to-day operation of the practice

About You We are looking for someone who is proactive, dependable, adaptable, and passionate about delivering excellent patient care.

The ideal candidate will have:

- Previous experience in medical reception or healthcare administration (preferred)




- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- The ability to multitask, prioritise responsibilities, and work efficiently in a fast-paced environment
- A professional, compassionate, and patient-focused approach
- Strong computer literacy and administrative skills
- The ability to work both independently and collaboratively within a team
- A positive attitude and willingness to assist with various clinic responsibilities
- Experience with Gentu practice management software is highly regarded
- Willingness and flexibility to travel between clinic locations as required

Clinic Locations & Travel Requirements Our main clinic is located in Liverpool, which will be your primary place of work.

PainAid Specialists currently operates across five locations:

- Liverpool (Main Clinic)
- Kogarah
- Castle Hill
- Artarmon
- Richmond

Applicants must be willing and able to travel between our clinic locations when required. Travel responsibilities are shared among the reception team and typically involve working at another clinic approximately once per week, depending on operational requirements.

Having a driver's licence and access to a car would be highly advantageous, as public transport options are limited at some of our clinic locations.

We are looking for someone who is flexible and comfortable supporting our team across multiple locations when needed.

Apply Now!

If you are enthusiastic, organised, adaptable, and committed to providing outstanding patient care, we would love to hear from you.

Apply today and become part of the PainAid Specialists team!

Pay: $26.97 – $30.00 per hour

Expected hours: 38.0 per week

Work Location: In person

📌 Medical Receptionist (Liverpool)
🏢 Painaid
📍 Liverpool