Member Experience / Front of House (Part Time and Casual Positions available) (Randwick)

Member Experience / Front of House (Part Time and Casual Positions available) (Randwick)

06 Nov
|
Catalyst Training
|
Randwick

06 Nov

Catalyst Training

Randwick

Catalyst Training Co. is a premium strength and longevity gym in Randwick, built for a community who train seriously and move well for decades. Our busiest, most important moments are early mornings and evenings, when our members start and end their day with us. We are looking for the right people to own those moments.

The role

This is a front of house and member experience role covering our peak times. You are the welcome at the door, the energy on the floor, and the person who turns an enquiry into a member. You will handle walk ins and enquiries, support members through their journey, and keep the standard high when the gym is at its busiest.

What you will do

- Be the first point of contact for walk in enquiries and convert them into members
- Welcome members and create a genuine, switched on atmosphere on the floor
- Support the member experience and help new members settle in and stay
- Hold front of house presence, cleanliness and standards during peak periods
- Keep the floor running smoothly so coaches can focus on coaching

Who you are

- Gym sales experience is necessary. You can turn a walk in into a member and you are comfortable talking memberships.
- Gym experience is essential. You know how a training floor runs.
- Warm, reliable and genuinely energised by people.
- Available at our points of need, early mornings and evenings.




- Aligned with strength, longevity and training for life, not quick fixes.
- No coaching qualification needed for this role.

The hours Part time, approximately 15 hours per week across five shifts, with real scope to grow as you prove yourself:

- Monday 4:30pm to 7:30pm
- Tuesday 4:30pm to 7:30pm
- Wednesday 4:30pm to 7:30pm
- Thursday 5:45am to 8:45am
- Friday 5:45am to 8:45am

We are also looking for casual team members to cover shifts across the week, including our Sunday 7:00am to 4:00pm. For Sunday in particular, we would love to hear from anyone who knows their way around a gym: experienced floor staff, or a coach early in their career looking to build. If you can keep the floor in outstanding shape, answer a member’s questions and run a tour, apply and tell us your availability. Why Catalyst

- A premium gym with a clear identity and a loyal, growing member base
- Genuine scope to grow your hours and your role as the business expands
- A team that holds high standards and backs each other
- Free Catalyst membership and discounted family rates

To apply Apply through Seek with your CV. A cover letter is highly desirable. Tell us about a time you turned a walk in into a member, and why a premium, people first gym is where you want to work.

📌 Member Experience / Front of House (Part Time and Casual Positions available) (Randwick)
🏢 Catalyst Training
📍 Randwick

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