Fingo is looking for an organised, detail-focused administrator to join our Novated Care Team within Operations and Compliance, this is an entry level. You'll look after novated lease accounts from setup to cessation. You'll make sure every transaction is accurate, and every customer and employer gets a prompt, helpful response.
Key responsibilities
- Complete internal and external contract setup and welcome activity for new customers
- Process reimbursements, supplier payments, budget adjustments and assigned insurance and registration tasks
- Manage cessations and employer and customer reconciliations
- Respond to customers and employers by phone and email, and liaise with sales consultants
- Complete banking, debtor, inbox and procurement-fee tasks as assigned
- Keep accurate records, evidence and status updates in our systems
About you
- Strong attention to detail and a commitment to accuracy
- Clear,
friendly communication by phone and email
- Comfortable working with CRM and finance systems and keeping tidy records
- Able to manage a busy queue and meet turnaround times
- Good judgement on when to escalate, with respect for process and compliance
- Two plus years' experience working in administration or Customer Service
- Experience in novated leasing, fleet, payroll, finance or customer service is highly regarded
About us A supportive, team-oriented team: Work alongside experienced colleagues and a hands-on Novated Care Manager, with solid handovers between Settlements, Corporate Finance and sales.
Based in Moorabbin: You'll be in a lively industrial hub with great cafes, food options and amenities right on your doorstep.
📌 Novated Care Team Consultant (Moorabbin)
🏢 Recognized
📍 Moorabbin
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