The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas.

Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.

We are looking for an organised and customer-focused administrator who enjoys variety, pays attention to the details and takes pride in keeping things running smoothly. As a Health Administration Assistant, you'll play a key role in supporting our health services and National Panel of Assessors (NPA) program by coordinating referrals, managing bookings, maintaining accurate records and ensuring important assessments are delivered on time.

This is a role where your organisation, communication and problem-solving skills will make a real difference. You'll work closely with clinicians, assessors, government representatives and internal teams to support positive outcomes for our customers and stakeholders.

This is a full time role Monday to Friday 9am - 5pm (30 minute lunch) based in Albury.

What you'll be doing:

- Coordinating referrals, appointments and administrative activities across Personnel Health services.
- Managing National Panel of Assessors (NPA) assessment allocations and monitoring important deadlines.
- Liaising with assessors,



government representatives and internal stakeholders.
- Maintaining accurate records, data and documentation across multiple systems.
- Responding to enquiries and providing exceptional customer service.
- Supporting reporting, audits, projects and operational activities.
- Identifying ways to improve administrative processes and workflows

What we're looking for: You don't need experience in every aspect of the role, but we'll be looking for someone who has:

- Previous administration experience.
- Exceptional attention to detail and organisational skills.
- Solid communication and relationship-building abilities.
- The ability to manage competing priorities and meet deadlines.
- Confidence using Microsoft Office and other business systems.
- A professional, customer-focused approach.
- Experience in health, disability, employment or community services will be highly regarded

Why work with us? At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.

Working at the Personnel group you will enjoy the following benefits:

- Dedicated Induction and Onboarding time
- Flexible work options
- Major retailer discounts
- Health insurance and household expense benefits
- Health and Wellbeing app




- Not-for-profit salary packaging
- Birthday leave (Conditions apply)
- Smartphone and laptop provided
- Relocation opportunities: City, Sea, Mountains, Country
- Accredited training opportunities
- Employee Assistance Program: career, family, financial, and health counselling

Application Process: Please apply via SEEK and complete the required application form. As part of your application, please submit your resume, evidence of relevant qualifications, and a cover letter outlining your interest in the role and suitability for the position. While AI can be a helpful support tool, we encourage candidates to ensure their application reflects their own voice, experiences, and achievements, as authenticity is highly valued throughout our recruitment process. Genuine applications help us better understand your unique strengths and what you can bring to our team. Applications close on Sunday 15th November 2026. Shortlisted candidates may be contacted for pre-screening and may be invited to participate in formal interviews prior to the closing date.

Additional Information: Preferred candidates may be required to undertake a range of compliance checks, including NDIS Worker Screening Checks, National Police and Working with Children checks. A current unrestricted driver's licence is essential. For a position description or further information about the role, please contact our People and Culture team at [email protected].

The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.

📌 NPA Health Administration Assistant (Albury)
🏢 The Personnel Group
📍 Albury