- Key Responsibilities:

1. Sales Operations & Accounts Receivable

-Process customer purchase orders and maintain accurate sales order records. -Verify product details, pricing, order quantities and delivery requirements.

-Coordinate with the warehouse team for order fulfilment, shipping schedules and delivery updates.

-Prepare and coordinate customer invoices and related documentation.

-Maintain accounts receivable reports and follow up on outstanding customer payments.

-Assist with order enquiries, returns, credit note requests and operational reporting.

1. Office Administration

-Manage daily office administration, supplies, consumables and general service requirements. -Coordinate office facilities, maintenance, vendors and external service providers.

-Maintain company asset records, administrative documents and purchasing records.

-Support expense claims, invoice documentation and general administrative reporting.

-Assist with company meetings, visitors and employee administrative requirements.

1. Procurement & Purchasing Coordination

-Prepare and process purchase orders for approved product and operational requirements. -Coordinate with QNAP Headquarters and approved suppliers regarding purchasing, order confirmation and delivery schedules.

-Monitor purchase order status, backorders and supplier delivery timelines.

-Work with the warehouse team to reconcile purchase orders, goods receipts and supplier invoices.

-Maintain accurate purchasing records and support inventory replenishment coordination.

1.



HR & Recruitment Coordination

-Assist with job advertisements, candidate screening and interview scheduling. -Maintain recruitment records and communicate with candidates throughout the recruitment process.

-Coordinate employment documentation and employee onboarding arrangements.

-Maintain confidential personnel records and assist with leave and attendance administration.

-Liaise with management, QNAP Headquarters and external HR/payroll service providers as required.

5.Working Experience

-Minimum 3 years of experience in sales administration, office administration, purchasing, or operations support.

-Experience in order processing, shipment coordination, invoicing, and accounts receivable (AR).

-Experience in IT hardware, distribution, or trading industries is preferred.

- Competence:

1. Skill

-Proficient in Microsoft Office, particularly Excel, and ERP systems. -Good English communication and cross-functional coordination skills.

-Robust organisational, multitasking, and problem-solving abilities.

-Mandarin communication skills are an advantage.

1. Attitude

-Proactive & Responsible: Takes ownership and follows through on tasks. -Detail-oriented: Ensures accuracy and efficiency in daily operations.

-Team-oriented: Collaborates effectively across departments.

-Flexible & Adaptable: Willing to handle diverse responsibilities in a growing organisation.

-Service-minded: Provides timely and qualified support to internal teams and customers.

📌 Office & Operations Administrator (Southern Sydney)
🏢 QNAP Systems
📍 Southern Sydney