About the role

Are you a natural problem-solver who thrives in a fast-paced setting? Do you enjoy coordinating people, improving processes and keeping operations running smoothly? We’re seeking a motivated, hands-on Operations Coordinator to join our Operations team. You’ll be the link between our Operations Team and branch teams across NSW, driving efficiency, workforce coordination, compliance and consistent service standards.

This role offers real exposure to multi-site operations and the chance to contribute to the continued growth of SIXT NSW.

Key Responsibilities

Operational Coordination & Branch Support

- Visit branches weekly to audit, coach and hold teams to SIXT standards
- Work with Branch Managers to deliver efficient daily operations and consistent service
- Support fleet readiness, vehicle movements and quality checks
- Identify gaps and coordinate timely solutions
- Support branches during peak periods and disruptions
- Respond promptly to branch requests, emails and tickets, and close every action

Workforce Planning & Staffing

- Coordinate rosters and staffing across branches
- Identify shortages and arrange suitable coverage
- Move resources between locations to meet business priorities
- Manage utilisation and labour costs, escalating concerns early

Health, Safety & Compliance

- Promote a safety-first culture across the network
- Support compliance with company policies, procedures and WHS requirements
- Run inspections, hazard identification, incident reporting and corrective actions
- Maintain accurate compliance documentation and address operational risks

Performance Monitoring & Reporting

- Prepare weekly and monthly operational reports
- Track branch KPIs, staffing levels and service standards




- Consolidate branch information and identify trends, with recommended actions
- Maintain accurate trackers and dashboards

Process Improvement & Business Support

- Support operational projects, new systems and ad-hoc priorities
- Streamline processes and drive consistent practices across branches
- Collaborate with internal departments to resolve issues
- Recommend practical improvements to productivity, workforce coordination and customer satisfaction

What You Bring We’re looking for someone organised, adaptable, proactive and confident working with people across multiple locations.

- Experience in operations coordination, workforce planning or multi-site operations
- Ability to manage competing priorities independently and escalate when needed
- Confidence holding managers and frontline teams to a standard
- Strong Excel, Outlook and reporting skills, with sharp attention to detail
- Valid driver’s licence and willingness to travel across NSW, including regional trips
- Availability for peak periods and some weekends

Highly Regarded

- WHS or compliance experience
- Rostering or resource allocation
- Car rental, automotive, transport or logistics background

What You’ll Get

- Direct exposure to operational leadership during a major growth phase
- Up to 40% off SIXT rentals worldwide
- Employee benefits including Mercedes-Benz discounts and complimentary servicing (T&Cs; apply)
- Training and a clear career pathway
- A supportive team and a globally recognised brand

Ready to Take on the Challenge? If you’re passionate about operations, thrive on solving problems and want a role where no two days are the same, we’d love to hear from you.

Join SIXT NSW and help us raise the standard across a fast-growing branch network.

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