Part-time, 20–25 hours per week, Monday to Friday (daytime)
Hospitality Industry (General) Award
About us
SBR Group manages holiday and apartment hotel properties across South East Queensland. Gemini Court Holiday Apartments has just joined the group, and we want a hands-on housekeeper with a sharp eye for detail who will make sure every guest walks into a spotless apartment.
The role
Reporting directly to the Resort Manager, this is a hands-on role with two parts. You'll clean and service apartments yourself as needed, and you'll inspect apartments cleaned by our housekeeping contractor against our cleaning standard. You'll be the person who decides an apartment is ready for a guest.
Key responsibilities
Cleaning
- Clean and service departure and stayover apartments to our standard
- Cover touch-ups, re-cleans and urgent rooms for early arrivals
- Keep linen, amenities and cleaning stock organised
Quality control
- Inspect apartments every day using the room inspection checklist
- Release rooms as guest-ready,
or send them back to the contractor to be redone
- Give clear, respectful feedback to the contractor's team
- Record inspection results and recurring issues
- Work with reception on priorities, late checkouts and early arrivals
- Report maintenance faults and damage, and follow up
- Help handle guest complaints about cleanliness
About you
- At least 2 years' housekeeping experience in a hotel, resort or serviced apartments
- Room inspection or team leader experience is highly regarded
- High personal cleaning standards and a real eye for detail
- Confident giving feedback to others
- Organised, reliable and happy to work independently
- Physically fit for cleaning work and moving between floors
- Australian working rights
What we offer
- Steady weekday hours with no late nights
- Award rates plus super
- The chance to help set the housekeeping standard at a property recent to the group
- Room to grow within a growing hospitality group