EXCITING OPPORTUNITY TO JOIN A SMALL LOCALLY OWNED FAMILY BUSINESS
Falcon Auto Centre is a small locally established business. Based in Falcon Mandurah, we are now looking to add a new enthusiastic and customer focussed service advisor / store person to our small team!
As the first point of contact for our customers, you will pay a key role in delivering an exceptional experience, building lasting relationships and supporting our workshop to operate efficiently and professionally.
HOURS
- Full-time position
- Monday to Friday 7:30am-4:30pm
- Saturday 10:00am-3:00pm
ABOUT THE ROLE
- Providing outstanding customer service from check in to hand over
- Managing daily service bookings and communicating repair timelines
- Coordinating with workshop / store manager
- Preparing job cards, repair orders and quotes
- Receiving, checking and processing incoming and outgoing stock
- Maintaining accurate inventory stock records
- Professionally resolve customer concerns and support high satisfaction levels.
- Driver's licence is a must
ABOUT YOU
- Experience in a similar role is preferred
- Robust communication skills
- Strong time management and organisation skills
- Professional and friendly individual
- A commitment to providing a premium customer service
- Comfortable working independently
- Strong attention to detail
- Ability to juggle multiple tasks and stay on top of workload
- Automotive knowledge and experience is preferred
WHAT WE OFFER
- Local working environment
- Supportive team with a great culture
- On going training and development
- Fun and dynamic workplace where your contribution is valued
Apply Now - send your resume and cover letter telling us why you would be a great fit!
*@hotmail.com
📌 Parts interpreter / Retail Store Person (Falcon)
🏢 Falcon Auto Centre
📍 Falcon
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