Lead the team. Deliver great family experiences.

We are seeking an organised, proactive Play Centre Manager to oversee day-to-day operations at Tabatinga, a new and upcoming business unit at Armidale Servies focused on children’s entertainment and family experiences. This newly created role offers the opportunity to help shape a new experience in the Armidale community as it develops. If you enjoy leading a team, delivering excellent customer service and keeping a busy venue running smoothly, this is your chance to make a difference to the experience of our members and guests.

Employment type: Full-time permanent

Commencement: Early January 2027

About the Role:

Reporting to the Deputy CEO, you will supervise the Tabatinga area, including café operations, employees and coordinate safe, effective and commercially focused operations. You will oversee customer service, birthday parties, staffing, cash handling, cleanliness, stock and venue presentation while supporting a positive experience for children, families and the team.

What you will do:

- Lead and support the team on shifts with varying staffing levels and workloads, arrange replacement staff when needed, and assist with training and staff meetings.
- Deliver high-quality customer service, coordinate birthday parties/events and respond to customer concerns in line with Club procedures.
- Manage opening and closing procedures, venue cleanliness, security and regular safety checks.
- Monitor café operations, food costs, wastage and stock rotation to support cost-effective operations




- Document incidents, report operational concerns and coordinate maintenance follow-up with management and contractors.
- Support promotional activities and improvements to Tabatinga services.

What you will bring:

- At least two years of relevant experience in hospitality, café operations, barista work, kitchen operations or childcare.
- Experience supervising or managing staff across shifts with varying team sizes and workloads.
- Strong organisational skills and a proactive, confident approach to managing a busy venue with a high volume of children.
- Excellent communication and customer service skills.
- A Working with Children Check (WWCC), or willingness to obtain one before commencing employment.
- First aid/CPR qualifications, or willingness to obtain them before commencing employment.
- Full availability across a seven-day roster, including weekends, public holidays and school holidays, with flexibility to assist during unexpected peak periods.

Desirable: Knowledge of food safety, hygiene and work health and safety; a Food Safety Supervisor Certificate; and experience in children’s entertainment, family venues or recreation.

How to apply:

If you are ready to lead a team and help deliver positive family experiences at Tabatinga, we would like to hear from you.

Apply online via SEEK with a Cover Letter and current Resume

Applications close: 23 November 2026

Enquiries: email [email protected] or call [02 6776 0800](tel:02 6776 0800)

📌 Play Centre Manager (Armidale)
🏢 Armidale Servies Club
📍 Armidale