Practice Coordinator – Molonglo Valley Medical Centre

Ready to take the next step in your Medical Administration career?

Are you a Senior Medical Receptionist or experienced Administrator ready for your next challenge?

We have an exciting opportunity for a motivated, organised and people-focused Practice Coordinator to join our team at Molonglo Valley Medical Centre, part of the growing Palm Health Group. If you're an experienced Medical Receptionist who naturally takes the lead, enjoys solving problems, supports your colleagues and takes pride in keeping a busy Medical Practice running smoothly, we'd love to hear from you.

You don't need to have been a Practice Manager before. We're looking for someone with the right attitude, strong administrative skills and the ambition to grow into a leadership role.

About Us

Molonglo Valley Medical Centre is part of Palm Health Group, a network of Medical Practices across Canberra, with locations in Greenway, Holt, Coombs, Phillip and Gowrie. Our focus is on providing quality healthcare to our local communities while creating a positive, supportive and professional environment for our teams.

As part of a larger group, you'll have the opportunity to develop your skills, collaborate with experienced colleagues and build a long-term career in General Practice management.

About the Role

As our Practice Coordinator, you'll play an important role in supporting the day-to-day operations of Molonglo Valley Medical Centre. You'll be the go-to person for our reception and administration team, helping ensure the clinic operates efficiently and that patients, doctors and staff have a positive experience.

This is a hands-on role that combines administration, team coordination, problem-solving and the opportunity to develop your leadership skills.

Your responsibilities will include:

- Coordinating daily reception and administrative operations.
- Supporting,



guiding and mentoring reception staff.
- Assisting with staff rosters, leave coordination and daily workflow.
- Ensuring patients receive friendly, professional and efficient service.
- Supporting doctors, nurses and other healthcare professionals with administrative requirements.
- Managing patient enquiries, appointment schedules and day-to-day challenges.
- Assisting with Medicare billing, accounts and administrative processes.
- Supporting Practice policies, procedures, accreditation and compliance requirements.
- Identifying opportunities to improve systems, processes and patient experience.
- Working with the broader Palm Health Group team to maintain consistent operational standards.

About You

We're looking for someone who is proactive, dependable and genuinely enjoys working with people. You might currently be a Senior Medical Receptionist, Reception Team Leader, Medical Administrator or experienced Receptionist who is ready for greater responsibility.

Ideally, you'll bring:

- Experience in Medical Reception or General Practice administration.
- Excellent organisational and time-management skills.
- Confidence managing competing priorities in a busy clinic.
- Strong communication and interpersonal skills.
- A positive, approachable and solutions-focused attitude.
- The ability to support and motivate colleagues.
- A good understanding of Medicare billing and Medical Practice administration.
- Confidence using Practice management software.
- Initiative, attention to detail and a willingness to learn.




- A genuine interest in developing a career in Practice management.

Previous Practice management experience is not essential. We value initiative, reliability, leadership potential and a willingness to grow.

Why Join Palm Health Group?

We believe great Practices are built by excellent people. Joining Palm Health Group means becoming part of a wider network where teamwork, professional development and continuous improvement are valued.

What makes this opportunity exciting?

- Take the next step: Move beyond reception into a role with greater responsibility and leadership opportunities.
- Grow your career: Build valuable experience in Practice operations and management.
- Be part of a larger group: Connect with colleagues across our five Canberra locations.
- Make a real difference: Help create a welcoming, well-organised environment for patients and staff.
- Bring your ideas: We value people who take initiative and look for better ways of doing things.
- Enjoy variety: No two days are the same in a busy General Practice.

Ready for Your Next Step?

If you're the person everyone turns to when things get busy, who enjoys helping others and who wants to grow professionally, this could be the opportunity you've been waiting for. We're not just looking for someone to fill a position. We're looking for someone who wants to become an important part of our team and grow with Palm Health Group.

Apply today!

Please submit your resume and a brief cover letter explaining why you're interested in the Practice Coordinator role at Molonglo Valley Medical Centre.

We welcome applications from experienced Medical Receptionists and Administrators who are ready to take the next step in their careers.

Molonglo Valley Medical Centre | Palm Health Group https://www.molonglovalleymedicalcentre.com.au/

📌 Practice Coordinator – Ready to Step Up from Senior Reception? (Coombs)
🏢 Palm Healthcare
📍 Coombs