Senior IT Service Ops Lead (12-Month Contract) (City of Gold Coast)

06 Nov

Perpetual

City of Gold Coast

06 Nov

Perpetual

City of Gold Coast

Perpetual is seeking a Senior Service Operations Analyst to own ITIL-aligned service management across a complex technology setting. You will lead major incident, problem and change activities with Tech and service partners to improve resilience and performance.

You'll analyze service data, build dashboards, and drive continuous improvement while coordinating with stakeholders and providing 24/7 incident support on a roster. This 12-month contract offers a dynamic, collaborative environment.

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📌 Senior IT Service Ops Lead (12-Month Contract) (City of Gold Coast)
🏢 Perpetual
📍 City of Gold Coast

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