The Quality and Risk Coordinator plays a key role in supporting a culture of quality, safety and continuous improvement across Heywood Rural Health. Working closely with leaders and staff, you will coordinate quality, risk and accreditation activities, provide expert guidance on governance and compliance requirements, and drive improvement initiatives that enhance patient, resident and client outcomes. This is an exciting prospect for a quality-focused professional to influence organisational performance, strengthen systems and processes, and make a meaningful contribution to the delivery of safe, high-quality care within a supportive rural health service.
Key Selection Criteria
- Demonstrated knowledge and detailed understanding of the following standards:
- National Safety and Quality Health Service Standards (second edition)
- Strengthened Aged Care Quality Standards
- The Royal Australian College of General Practitioners Standards for general practices (5th edition)
- Victorian Health Complaints Commissioner Complaint Handling Standards (2023)
- At least three years’ current hands-on experience in a quality and/or risk management role.
- Formal project management and/or quality improvement training
- Demonstrated track-record of delivering projects and/or quality improvement activities
- Excellent written and verbal communication skills
- Sound understanding and ability to model “Just Culture” principles
- Demonstrated experience in the development and implementation of organisational policies and procedures
- Demonstrated ability to influence and affect strategic change
- Excellent computer literacy and skills
- Basic data management skills
Applications Close: Thursday 3rd December 2026
More information: www.heywoodruralhealth.vic.gov.au/careers