As the first point of contact for customers, you'll play an important role in delivering excellent customer service and ensuring the smooth running of day-to-day operations in a busy automotive workshop. This is a full-time position, Monday to Friday, with the opportunity to become an important part of a growing team.
Key responsibilities
- Answer incoming calls, respond to emails and manage customer enquiries
- Welcome customers and provide friendly, professional service
- Schedule vehicle bookings and manage the workshop calendar
- Communicate with customers regarding vehicle repairs, servicing and job progress
- Create engaging and professional advertising content using Canva
- Assist with ordering parts and communicating with suppliers
- Manage customer records, data entry and filing
- Assist with payments and general office administration
- Work closely with mechanics to ensure smooth daily workshop operations
- Maintain a clean, organised and welcoming reception area
About you
- Excellent communication and customer service skills
- Friendly, positive and professional attitude
- Solid organisational skills and attention to detail
- Ability to multitask and prioritise in a busy environment
- Confident using computers, emails and Canva
- Able to work independently and as part of a team
- Previous reception, administration or customer service experience preferred
- Automotive industry experience is an advantage but not essential
- Willingness to learn and take initiative
French-speaking candidates are highly encouraged to apply! Being able to communicate in French is a significant advantage for this position.
About us
OB1 Auto Mechanics is an independent automotive workshop based in Malaga, Perth, since 2021. We are a friendly, close-knit team dedicated to providing quality mechanical repairs, honest advice and excellent customer service. We pride ourselves on building strong relationships with our customers and creating a positive, supportive working environment.
Perks
- Full-time, Monday to Friday position (working hours can be discussed and adjusted to suit the right candidate)
- Varied responsibilities and opportunities to develop new skills
- Stable employment in an established automotive business
- Competitive salary based on experience
- Free parking on site
📌 Receptionist / Administration Assistant – Full Time (Malaga)
🏢 Ob1 Automechanics
📍 Malaga
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