About the role

As Receptionist, you will be the first point of contact for clients, visitors, callers and staff each day. You will keep the front office running smoothly and help us deliver the professional, responsive service our clients expect. This is a great opportunity to learn how a busy financial services business operates and to grow within our team.

Key responsibilities

- Greet clients, visitors and staff warmly and professionally, and manage reception and the meeting rooms

- Answer, screen and direct incoming calls and emails promptly and accurately

- Support the Client Services team with client enquiries, account paperwork, data entry and filing

- Maintain the kitchen amenities including coffee machine and dishwasher

- Handle sensitive client information with care, in line with our privacy and compliance and record keeping obligations

- Coordinate client lunches for meetings, diaries, couriers, mail and office supplies

- Provide general administrative support to brokers, dealers and advisers as required

About you

- Previous reception,



administration or customer service experience (financial services experience is highly regarded, but not essential)

- A professional presentation and a warm, confident telephone and face-to-face manner

- Excellent verbal and written communication skills

- Willingness to learn new roles as business needs arise

- Strong organisation and the ability to prioritise in a busy, time-sensitive workplace

- Sound judgement and absolute discretion when dealing with confidential information

- Proficiency in Microsoft Outlook, Word and Excel, and a quick learner of new systems
- A team-focused attitude and a proactive approach to helping others

- Meticulous attention to detail

Benefits

- A competitive salary, reflecting your skills and experience
- A supportive, collaborative team and a friendly office culture

- Social Club events

- Exposure to the financial markets and a clear pathway into client service or other roles in the firm

- Training and professional development opportunities
- A convenient Spring Hill office location

📌 Receptionist (Spring Hill)
🏢 Burrell Stockbroking & Wealth Management
📍 Spring Hill