Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.

Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney Harbour Bridge. As a unique hybrid of premium hotel accommodation and long-term residential living, we deliver a diverse, personalised guest experience unlike anywhere else in Sydney.

Our food & beverage portfolio features two standout venues. Flaminia, created in collaboration with the acclaimed Pilu team, offers an elevated modern Italian dining experience with a harbourside perspective.

Acapulco El

Vista, developed in partnership with the award winning Maybe Sammy group, brings a bold coastal Latin bar concept with world class cocktails and vibrant energy.

With exceptional meeting and event spaces designed for everything from high-end corporate functions to iconic harbourside weddings, joining our team means being part of a property where every day feels remarkable.

Be part of a team that creates unforgettable moments, set against one of the world’s most breathtaking backdrops.

Purpose

As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations. You’ll balance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand.

Location: Sydney, NSW 2000

Contract Type: Permanent Full Time

Salary: $90,000 plus superannuation

Primary Responsibilities

Ensure Team Members ?greet guests and escorts them to tables

Schedules dining reservations

Trains and monitors Food and Beverage Attendants and ensures service standards are met

Ensures accurate recording and verification of Team Member time records

Manages all Team Members ?in all aspects of the daily operation of the outlet, providing the necessary assistance where required





Ensures that approved service sequences and standards are established and maintained at all times

Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet

Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float

Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet

Promptly reports any maintenance work required to the Manager and or maintenance department

Maintains all outlet stock levels

Conducts daily briefings

Completes the Restaurant daily log book

Develops training plans and conducts on and off the job training sessions for all outlet Team Members?

Attends all scheduled food and beverage and other relevant meetings when required

Monitors outlets manpower, payroll budget, control costs and maximise profitability

Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming

Punctual, productive, and courteous at all times with guests and fellow Team Members alike

Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule

Handles all guest complaints immediately, courteously and satisfactorily

Ensures all guests are greeted & escorted to their allocated tables when possible

Assists with conducting performance appraisals of subordinates as instructed





Other duties as may be prescribed from time to time due to operational needs

Skills and Experience

A solid communicator with well-developed stakeholder management

Relevant Diploma in Hospitality Management / Hospitality, or 3 years of relevant experience.

The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure The possession of a valid RSA

5-star hotel background as a Supervisor/Manager in a food service field

Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets The ability to remain calm when under pressure The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!

Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays

Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy

Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

📌 Restaurant Manager (Sydney)
🏢 MANTRA HOSPITALITY ADMIN
📍 Sydney