Cooktown Hardware is a long-standing family owned and operated business and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site National group with over 1400 trusted support team professionals, trade experts, drivers and customer service professionals.
The founds of the organisation are all about investing in their people, partners and community to make a positive and sustainable contribution to Australia.
Our business is built on a set of values that create the foundation for everything we do; T****ake Responsibility, Grow Together, Everyone Contributes.
ABOUT THE ROLE
We’re looking for some friendly, reliable Retail Assistants to join Cooktown Hardware. You’ll be helping customers find what they need. Whether they’re tradies, builders or weekend DIYers, you’ll chat with them,
ask the right questions and make their visit easy and friendly.
Our store is open 7 days per week; you may need to be available for a rotating roster that includes weekends.
RESPONSIBILITIES WILL INCLUDE
In this hands-on role, you’ll:
- Welcome and assist customers in store and over the phone
- Provide practical product advice
- Process sales, orders and payments
- Keep the counter area clean, organised and protected
- Work with the yard and sales teams to deliver great service
QUALIFICATIONS AND SKILLS
- A friendly, helpful attitude and clear communication skills
- Reliability and a willingness to assist across the store
- Retail, hardware or trade experience is helpful, but not essential
- A willingness to learn and the ability to safely lift and handle goods
- A current LF forklift licence is an advantage