We are seeking a suitably qualified and experienced Reception Centre Manager to oversee the overall management, coordination and daily operations of our reception and function centre.

Benefits What We Offer
full time employment.

Competitive salary of $80,000 – $85,000 plus superannuation.

Opportunity to manage an established waterfront function and reception venue.

Supportive and professional working environment.

Career development opportunities.

Task & responsibilities
We are seeking a suitably qualified and experienced Reception Centre Manager to oversee the overall management, coordination and daily operations of our reception and function centre.

Key Responsibilities
Manage and coordinate the day-to-day operations of the reception and function centre.

Plan, organise and oversee weddings, receptions, corporate events and private functions.

Manage function bookings, client consultations, event agreements and scheduling.

Supervise, train and coordinate hospitality, catering and event service staff.

Prepare staff rosters and oversee staffing requirements for scheduled functions.

Liaise with clients, suppliers, contractors and catering teams to ensure successful event delivery.

Monitor operational budgets, expenditure, stock control and financial performance.

Develop and implement operational policies,



service standards and procedures.

Oversee venue presentation, equipment, facilities and function preparation.

Manage customer feedback, enquiries and complaints professionally.

Ensure compliance with workplace health and safety, food safety and relevant licensing requirements.

Identify opportunities to improve operational efficiency, customer satisfaction and business performance.

Qualification & experienceQualifications and Experience
The successful applicant will possess:

A Diploma of Hospitality Management or a relevant qualification or atleast 3 years of related work experience will substitute for formal qualifications

At least 12 months of relevant experience in hospitality management, reception centre management, venue operations or function management.

Demonstrated experience supervising staff and coordinating hospitality operations.

Strong organisational, leadership and problem-solving abilities.

Excellent communication and customer service skills.

Ability to manage multiple functions and competing operational priorities.

Knowledge of hospitality industry regulations, workplace safety and service standards.

Availability to work evenings, weekends and public holidays when required.

📌 Reception Centre Manager (6176)
🏢 AAPW
📍 6176