Revenue Rates Officer

Tenure: Full Time / Permanent

Location: Echuca

Remuneration: $80,211.56 to $92,509.76 per annum + superannuation & leave loading

Join our Revenue team and play a key role in delivering effective, accurate and customer-focused financial and administrative services to the community. In this role, you will support a range of revenue functions and work collaboratively with internal and external stakeholders to ensure the effective administration of Council's revenue services.

About the Role The Revenue Rates Officer responsibilities include, but are not limited to:

- Provide high level customer service to both internal and external customers to ensure Council delivers an efficient and effective service.
- Control and maintain direct debit process and procedures including all correspondence (incoming and outgoing).
- Responsible for all Accounts Receivable functions ensuring customer accounts are sent out accurately and within the prescribed timeframe.
- Maintain property system including but not limited to journals, change of address, refund overpayments, sending bulk rate notices, and land information certificates.
- Responsible for receipting function ensuring receipting and reconciliation of all payments received is completed accurately and within designated timeframes.




- Liaise with ratepayers regarding objection process, payment arrangements, overdue rates and any other matters.

About You To be successful in this role, you will have:

- Degree or diploma in Finance or similar field, or lesser formal qualification with relevant experience.
- Extensive experience in customer service and accounts receivable and/or debt recovery.
- Valid Driver’s Licence.
- Valid National Police Check.
- Valid Employee Victorian Working with Children Check.

What’s in it for you:

- Be part of a highly skilled, experienced and supportive team.
- Flexible work arrangements available and salary sacrifice options.

Want to Know More? For further information, please contact Madeline Frawley, Rates and Revenue Team Leader on (03) 5481 2370 5481 2370).

How to apply?

To apply or view the Position Description, visit the careers section of Council’s website and follow the application instructions. If you require reasonable adjustments or have accessibility needs during the application or interview process, please contact the Hiring Manager or email [email protected].

Applications close at 11:59 pm on Thursday, 19 November 2026*.*

📌 Revenue Rates Officer (Echuca)
🏢 Campaspe Shire Council
📍 Echuca