Employment Type: Permanent Full Time

Position Classification: Health Manager Level 3

Remuneration: $137,525 - $156,231

Hours Per Week: 38

Requisition ID: REQ704744

Advertising Closes: 19 November 2026

Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa).

About the Role The Rostering Best Practice Manager plays a key role in strengthening and embedding best practice rostering across the Mid North Coast Local Health District (MNCLHD). Leading the Rostering Best Practice Unit, this position is responsible for driving a consistent, compliant, and effective approach to rostering governance, workforce capability, system optimisation, and continuous improvement across the district.

Working collaboratively with executive leaders, operational managers, professional leads and key stakeholders, the role leads the development and implementation of rostering frameworks, policies, procedures, and improvement initiatives aligned with NSW Health and MNCLHD priorities. The position also oversees the optimisation and effective use of HealthRoster and associated workforce systems, ensuring rostering practices align with workforce requirements, service delivery needs, and financial sustainability.

A key focus of the role is building organisational capability through education, training, and coaching, while monitoring rostering performance, compliance, and workforce outcomes to identify opportunities for improvement. Through strong leadership, stakeholder engagement and evidence-based decision-making, the Rostering Best Practice Manager will drive sustainable improvements that support workforce efficiency, staff wellbeing, operational performance, and the delivery of safe, high-quality patient care.

This is a Full-Time permanent position based within the Mid North Coast Local Health District with office locations in Coffs Harbour and Port Macquarie.

About You

You are an experienced and capable health professional with experience in rostering and workforce management within a complex healthcare environment. You bring strong knowledge of rostering best practice, workforce utilisation, industrial requirements, and NSW Health workforce systems, including HealthRoster.

You are an effective leader with demonstrated experience managing teams,



building staff capability, managing performance, and leading teams through change and continuous improvement. You have highly developed communication, consultation, negotiation, and influencing skills, with the ability to build productive relationships and collaborate with stakeholders at all levels, including executive leaders, operational managers, professional leads, and external agencies.

You also bring demonstrated experience developing and implementing governance frameworks, procedures and standards that promote compliance, accountability, and consistent practice. You are proactive, strategic, and solutions-focused, with the ability to influence positive change and drive improvements in rostering effectiveness.

How to Apply

Please submit your completed application including:

- Current CV
- Covering Letter
- Your response to the following targeted questions (three (3) pages in total - please refer to the Position Description for the Selection Criteria)

Q1. Can you describe your experience managing rostering and workforce practices within a complex healthcare environment? In your response, please outline your experience using HealthRoster and other NSW Health workforce systems, your understanding of rostering best practice and relevant industrial requirements, and how you have improved workforce utilisation, compliance and rostering outcomes.

Q2. Tell us about a time you have led a team through a significant change or service improvement initiative. How did you build staff capability, manage performance, and engage with key stakeholders, including executive leaders, operational managers and professional leads, to achieve the desired outcomes?

Q3. Tell us about a complex project or improvement initiative that you have successfully delivered. How did you plan and implement the project, use data and evidence to inform decision-making, manage risks and stakeholder expectations,



and evaluate outcomes? What measurable results were achieved and what governance or monitoring processes did you put in place to sustain the benefits?

Diversity and Inclusion lies at the heart of how we recruit

Mid North Coast Local Health District is committed to building a diverse workforce that reflects and understands the community we serve. We are dedicated to fostering an inclusive workplace culture where everyone feels respected, valued and that they belong. As an equal prospect employer, we welcome applications from candidates of all cultures, backgrounds, abilities, and experiences.

We encourage you to reach out if you require any adjustments or assistance during the recruitment process to ensure you have every opportunity to showcase your talent, skills, and potential. Please contact [email protected] .

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive for Category B positions prior to offer.

All new employees must agree to comply with the requirements outlined under the General questions section at Occupational assessment screening and vaccination - FAQ

Salary will be accordance with NSW Health State Awards for the advertised classification/s. These awards are available at http://www.health.nsw.gov.au/careers/conditions/pages/default.aspx.

Are you interested in moving to the Mid North Coast? Learn more at The Welcome Experience. A free service supporting businesses, essential workers and their families who are considering moving or have made the move to regional NSW.

A TALENT POOL MAY BE CREATED FOR FUTURE ROLES AND WILL REMAIN VALID FOR 18 MONTHS.

Need more information?

- Click here for the Position Description
- Find out more about applying for this position For role related queries or questions contact Rachel McBride on [email protected] For Diversity, Equity & Inclusion enquiries, please contact

[email protected]

'Get to know our Health District' - MNCLHD

Code of Ethics and Conduct for NSW Government Sector Employees

Mid North Coast LHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

📌 Rostering Best Practice Manager - Location Negotiable within MNCLHD (Australia)
🏢 NSW Health
📍 Australia