About the role The Sales Venue Host plays an important role at the beginning of our client journey, creating an exciting, warm and memorable first experience of Nudo and our venues.

You will be one of the first people our prospective clients meet in person. Your role is to understand what they are looking for, bring the venue and Nudo experience to life and help them imagine their event within the space.

This is more than simply walking clients through a venue.

A great Sales Venue Host builds genuine rapport, asks thoughtful questions, listens carefully and understands what is most important to each client. You will confidently communicate the value of our venues, packages and wider Nudo offering while identifying any questions, concerns or objections that may influence the client’s decision.

Throughout each inspection, you will gather detailed information about the client’s event and buying journey so that our Sales Executives can provide a personalised and informed follow-up.

You will also support the Sales team by communicating with prospective clients via phone and email, qualifying enquiries and helping suitable clients book venue inspections.

Ultimately, your role is to ensure every client leaves their inspection feeling heard, informed and genuinely excited about the possibility of holding their event with Nudo.

Key responsibilities

Venue inspections and client experience

- Host engaging, personalised venue inspections for prospective Nudo clients
- Ensure the venue is presented to a high standard and ready to welcome clients before every inspection
- Create a warm and professional first impression from the moment the client arrives
- Build genuine rapport and make clients feel comfortable discussing their event,



priorities and concerns
- Ask thoughtful questions to understand the client’s vision rather than simply presenting the venue
- Help clients visualise how their event could come to life within the space
- Adapt each inspection to what matters most to the individual client rather than delivering a scripted tour
- Create excitement around the venue and confidently communicate why it may be the right fit for their event

Sales support

- Take detailed notes on each client’s event, priorities and buying journey for the Sales Executives
- Respond to prospective clients via phone and email
- Qualify enquiries and book suitable clients in for venue inspections

What we’re looking for You will be someone who:

- Is naturally warm, confident and comfortable meeting new people
- Is curious, enjoys asking questions and listens carefully rather than relying on a script
- Can build rapport quickly with a wide range of clients
- Can confidently guide a conversation while still allowing the client to feel heard
- Is comfortable discussing pricing and packages
- Has strong verbal and written communication skills, including on the phone and via email
- Is organised and reliable, with strong attention to detail and thorough note taking
- Takes pride in presentation and understands the importance of the venue being inspection-ready
- Can work independently while remaining closely connected to the wider Sales team

Experience within events, hospitality, venues, customer service or sales is highly regarded, but attitude, confidence and the ability to connect with people are equally key. You must be able to travel between our venues, The Trust in the Melbourne CBD and Huntley House in Elsternwick.

📌 Sales Venue Host (Melbourne)
🏢 Nudo
📍 Melbourne