Purpose: Bridge business requirements and technical delivery across Dynamics 365, integrations, reporting and billing.
Key Responsibilities
Discovery & Design
- Capture functional and non-functional requirements
- Translate business requirements into user stories
- Define acceptance criteria
- Support solution and integration design
- Document interfaces and reporting requirements
Build
- Support sprint planning and backlog management
- Clarify requirements for delivery teams
UAT
- Coordinate UAT planning
- Manage requirements traceability
- Support defect triage and management
- Backlog management
Go-Live
- Support cutover validation
Deliverables
- User Stories and Personas
- Functional Specifications
- Acceptance Criteria
- Traceability Matrix
Critical Project Phases:
Discovery, Design, Build, Training, UAT
MUST HAVE: D365 CRM experience.
📌 Senior Business Analyst (Sydney)
🏢 That Agency
📍 Sydney
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