Senior Communications Officer

Requisition Number: 1368

Salary Range: $94,992.79 - $100,358.57 per annum

Position Type: Full Time Permanent

Location: Council Chambers, 119-145 Spence St, Cairns

Application Close Date: Tuesday, 17 November 2026 at 11.30pm AEST

Looking for a role where no 2 days are the same?

We’re seeking a talented communicator to join our Strategic Communications & Engagement team who can turn complex information into engaging content, shaping how we connect with our community.

What You’ll Do:

As our Senior Communications Officer, you'll play a key role in helping to delivering strategic communication and marketing initiatives that inform, engage and inspire. From creating compelling content and managing digital channels to supporting campaigns and protecting our brand, you'll help bring Council's stories to life.

You’ll be responsible for

- Creating engaging content across digital, print, video, social media and emerging channels.

- Supporting strategic communication, marketing and stakeholder engagement activities.

- Managing and updating Council's communication channels, including websites, EDMs and the My Cairns app.

- Developing compelling stories that showcase Council projects, services and community outcomes.

- Assisting with community engagement activities, surveys and consultation projects.

- Contributing to brand-led campaigns and ensuring consistent messaging across all communications.

- Building strong relationships with internal stakeholders and subject matter experts.

- Supporting community engagement activities, surveys and consultation initiatives.

What We’re Looking For:

- Tertiary qualifications in the disciplines of communications, public relations, marketing or similar field, and/or experience in a similar role.

- Current ‘C’ Class Drivers Licence to independently drive between business locations to meet operational needs.

- Proven experience developing clear, engaging and audience-focused content across a range of channels.

- Exceptional writing,



editing and storytelling skills, with the ability to tailor content for different audiences and platforms.

- Experience planning, delivering and evaluating communication and marketing campaigns.

- Strong understanding of social media management, including paid Meta advertising and performance reporting.

- Experience managing digital communication platforms, including websites (Squiz), email marketing platforms (Campaign Monitor), online forms (SnapForms) and survey tools (Survey Manager).

- Ability to manage and optimise Council's digital channels to ensure content is accurate, accessible, engaging and aligned with organisational objectives.

- A collaborative approach and the ability to build strong relationships at all levels.

- Passion for delivering communications that make a difference to the community.

Some benefits we offer:

- Achieve work / life balance with adaptable working arrangements

- Fitness Passport - subsidised health and well-being memberships (gym/swimming pool)

- Recharge with up to 5 weeks annual leave

- Up to 3 weeks personal leave

- Cherish family time with up to 14 weeks paid parental leave

- Grow personally and professionally with learning and development opportunities

- Salary sacrifice opportunities

We are committed to:

- Fostering a collaborative and inclusive work environment

- Embracing innovation and continuous improvement

- Cultivating a culture of professional growth and support

Now we want to hear about YOU!

Applications MUST be submitted online through the 'Apply' button and include a Cover Letter addressing the selection criteria and Resume outlining previous academic and work experience and if requested include attachments of the relevant qualifications and licenses, relating to the role.

For further information about this role please download the Position Description which includes the Key Duties, Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

Phone: (07) 4044 3***

Email: ****@cairns.qld.gov.au

Website: Employment at Council | Cairns Regional Council

📌 Senior Communications Officer (Cairns)
🏢 Cairns Regional Council
📍 Cairns