06 Nov
|
HRnet One Pte
|
Epping
06 Nov
HRnet One Pte
Epping
Overview The Senior Technical Trainer designs, delivers and improves technical training programmes. You will run engaging sessions for technicians, sales representatives and other audiences, and manage learning schedules, participant records and certification. You will also work with key leaders to make sure training supports wider marketing strategies and goals.
What You Will Do
Training Programme Design and Delivery
- Lead the design and rollout of training programmes and materials within quality, cost and timeline targets
- Deliver training for technicians, end-user maintenance staff and distributor sales representatives, and run train-the-trainer sessions for internal sales staff
- Create an engaging learning environment using active learning methods and adult learning principles to build skills and help participants meet performance expectations
- Manage learning schedules, participant records (test scores, evaluations, attendance) and the full registration and certification process for courses and the demo lab
- Identify, coordinate and track training needs
Stakeholder Collaboration
- Work with internal clients such as marketing, engineering and sales to define project scope, timelines, budget and resourcing
- Follow up on issues and action items after training sessions and keep stakeholders informed
- Advise sales, engineering, marketing and distributors on technical issues that affect how customers use the company’s products
Technical Expertise and Resource Management
- Bring deep knowledge of the product range, technical content, course curriculum and training methods
- Act as the main technical product and application expert for technical service calls
- Keep the training facility organised and well equipped, including the service lab, product components and training hardware and software
- Lead demo lab activities and make the best use of resources to show what the products can do
KPIs, Analysis and Reporting
- Track how effective the training programme is and how well resources are used, and adjust as needed
- Analyse participant feedback, performance metrics and other data to measure training impact
- Monitor how training materials, platforms and resources are used to make sure they are put to good use
What You Will Bring
- Bachelor’s degree in Training and Development, Education, Communications or a related field
- 5+ years of experience in course development and instructional design based on adult learning principles
- Proven ability to lead projects from start to finish
- Proven ability to coach and delegate
- Hands-on experience with active learning styles and methods
- Advanced group facilitation skills
- Solid skills in training software and Microsoft Office, especially PowerPoint
- Willing to travel about 15% of the time, domestic and international
Accelerators
- Experience in global industrial manufacturing
- Master’s degree or relevant certification
📌 Senior Technical Trainer (Epping)
🏢 HRnet One Pte
📍 Epping