About the Role

We're looking for a friendly, organised and proactive Service Receptionist / Administrator to join our busy Service Department at Toyota Kedron.

This is a varied, customer-facing role combining reception, customer service, appointment bookings and day-to-day administration.

You'll be the first point of contact for many of our customers, helping keep things running smoothly while supporting our Service Advisors and wider team.

What You'll Be Doing

- Answering incoming calls and managing customer enquiries across multiple dealership locations.

- Responding to customer emails and following up on service enquiries.

- Managing online service bookings, confirming appointments and updating customer information.

- Assisting with parts enquiries and orders when required.

- Welcoming customers and assisting at the service counter.

- Supporting customers with courtesy vehicle arrangements.

- Completing daily banking reconciliations and handling cash transactions.

- Preparing, saving and uploading financial documentation to Accounts.

- Providing general administrative support to the Service Department.

What We're Looking For

- Previous experience in reception, administration or customer service.

- Excellent communication and customer service skills.

- Strong organisational skills and the ability to manage competing priorities.

- High attention to detail, particularly when handling bookings and financial records.

- Confidence using multiple computer systems and learning new software.

- A positive, proactive attitude and willingness to support the team.

- Previous automotive or dealership experience is an advantage, but not essential.





Why You'll Love It Here

At Sci-Fleet Motors, our people are at the heart of everything we do. As a proud family-owned business and one of Australia's leading automotive groups, we offer a stable, supportive workplace where you can grow your career and feel valued.

Here's what you can look forward to:

- Great Work-Life Balance – Primarily Monday to Friday, with occasional Saturday morning shifts available as part of a roster or overtime.

- Competitive Remuneration – A salary package that recognises your skills and experience.

- Sci-Perks Employee Benefits – Access to hundreds of exclusive discounts, cashback offers and rewards across shopping, dining, travel and entertainment, including discounted health insurance and free Australia Zoo tickets.

- Staff & Family Discounts – Exclusive discounts on vehicles and servicing for you and your immediate family.

- Growth opportunities & Development – Company-supported training, professional development and opportunities to progress within our automotive group.

- Employee Assistance Program (EAP) – Free, confidential wellbeing support for you and your immediate family.

- Family & Friends Referral Program – Be rewarded for referring great people to join our team.

- Free On-Site Parking – Convenient parking at our Kedron dealership.

- Great Team Culture – Join a friendly, supportive team with regular activities, celebrations and recognition.

Ready to Join Us?

If you love helping people, enjoy a busy and varied workday, and take pride in keeping things organised, we'd love to hear from you!

Apply now and become part of the Sci-Fleet Motors family!

📌 Service Receptionist (Kedron)
🏢 Sci-Fleet Motors
📍 Kedron