Smoky's Bar and Grill is looking for a friendly, energetic and customer-focused Front of House Team Member to join our team.
We are seeking someone who enjoys working in a fast-paced hospitality environment, takes pride in delivering excellent customer service and understands the importance of creating a great dining experience for every guest.
This is a full table service role, requiring confidence in taking orders, delivering food and beverages, looking after guests throughout their dining experience and keeping the restaurant clean and presentable.
Key Responsibilities
- Welcoming guests and providing friendly, attentive customer service.
- Managing full table service from greeting guests through to payment and farewell.
- Taking food and beverage orders accurately and efficiently.
- Delivering food and drinks to tables in a timely manner.
- Checking in with guests to ensure they are enjoying their meals and have everything they need.
- Clearing and resetting tables promptly and maintaining a clean dining environment.
- Processing payments and handling customer transactions.
- Communicating effectively with kitchen and bar staff to ensure smooth service.
- Maintaining cleanliness and presentation across the front of house, including dining areas and service stations.
- Following responsible service of alcohol guidelines at all times.
Essential Requirements
- Current NSW Responsible Service of Alcohol (RSA) competency card – essential.
- Previous hospitality or table service experience preferred.
- Excellent communication and customer service skills.
- A positive attitude and willingness to work as part of a team.
- Ability to work efficiently in a busy, fast-paced environment.
- Strong attention to detail and a professional presentation.
- Availability to work a combination of weekdays, evenings and weekends.
The Ideal Candidate
We are looking for someone who:
- Is friendly, approachable and genuinely enjoys looking after customers.
- Is confident managing multiple tables and prioritising tasks during busy service periods.
- Takes initiative and doesn't wait to be asked to help.
- Is reliable, punctual and well-presented.
- Has a strong work ethic and a hands-on attitude.
- Enjoys being part of a team and contributing to a positive workplace.
What We Offer
- A friendly and supportive team environment.
- A lively and enjoyable hospitality workplace.
- Opportunities to develop hospitality and customer service skills.
- A role where excellent service and a positive attitude are valued.
📌 Smokys Bar & Grill FOH Team Member (West Tamworth)
🏢 Wests Entertainment Group
📍 West Tamworth
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