Analyze and document existing business processes (AS-IS), conducting interviews and workshops with HR, Finance, Security, Operations, Localization, IT, and other departments Identify undocumented workflows, manual tasks, bottlenecks, duplicated efforts, and gaps in information flow Map business processes, define process owners, stakeholders, inputs and outputs, and dependencies between corporate systems Design optimized future-state processes (TO-BE), identifying opportunities for standardization, efficiency improvements, and automation Gather, analyze, document, and align business and functional requirements across multiple stakeholders Define integration scenarios between Jira and other enterprise systems, including data flows, automated actions, and error handling Translate business requirements into actionable specifications for the Jira team, contribute to solution discussions, and validate delivered changes against acceptance criteria Maintain process documentation, workflow maps, and a prioritized backlog of corporate process improvements Requirements

Experience as a Business Analyst, Business Systems Analyst, or Business Process Analyst on complex internal process automation projects Strong ability to independently analyze, map, and redesign business processes using AS-IS / TO-BE methodologies Proven experience gathering and aligning requirements across multiple independent business functions Understanding of enterprise system integrations, including APIs, event-driven communication, data exchange, and error handling Ability to define business and functional requirements, integration scenarios,



and clear acceptance criteria Hands-on experience with Jira and a solid understanding of workflows, automation, and task management Strong analytical and problem-solving skills, with the ability to bring structure to ambiguity and propose practical solutions Excellent communication and facilitation skills, including experience navigating complex discussions and building alignment across teams Experience with Jira Service Management, Jira Data Center, and Atlassian Automation Involvement in enterprise Jira migrations or business process transformations during recent platform implementations Understanding of HR, Finance, Procurement, Access Management, and Employee Onboarding / Offboarding processes Experience developing enterprise process catalogs and process documentation standards The opportunity to work on large-scale products and contribute to their development A flexible work environment built on autonomy, ownership, and trust, without micromanagement The option to work fully remotely or from a modern office Medical insurance coverage in countries where the company operates An annual $2,000 benefits allowance after the probation period, which can be used for health insurance upgrades, language learning, and sports activities Partial reimbursement for professional training, courses, and participation in industry conferences Access to a corporate digital library Company-funded weekly online sessions with a psychologist Relocation opportunities to countries where the company has offices, with relocation assistance available after the probation period, subject to approval

📌 Business Process Analyst IT & Data Development (Gold Coast)
🏢 01.tech
📍 Gold Coast