Are you an experienced Social Worker or Allied Health professional with a passion for supporting vulnerable people and leading high-performing teams?

This is an opportunity to combine your leadership expertise and professional experience to make a genuine difference in the lives of veterans and their families experiencing, or at risk of, homelessness.

Our client is a highly respected, purpose-driven not-for-profit organisation dedicated to supporting the veteran and Defence community through practical assistance, advocacy, wellbeing services and meaningful connections.

They are seeking an experienced Team Leader – Housing Support to lead a dedicated team delivering specialist homelessness and housing support services to veterans and their families.

About the role Reporting to the Wellbeing Manager, you will lead a geographically dispersed team of Housing Support Practitioners, ensuring the delivery of high-quality, person-centred support to veterans experiencing housing insecurity, homelessness and financial hardship.

This is a hands-on leadership position combining people management, case oversight, stakeholder engagement and direct service delivery. You will also maintain a small caseload, ensuring you remain connected to the clients and challenges faced by your team.

Key responsibilities will include

- Lead, mentor and develop a team of Housing Support Practitioners across multiple locations.

- Provide clinical and operational supervision, coaching and guidance to ensure high-quality service delivery.

- Oversee case management, including reviewing case plans, monitoring complex cases and supporting appropriate interventions.

- Maintain a small client caseload

- Monitor team workloads, capacity and performance to ensure effective service delivery.





- Build and maintain strong relationships with government agencies, community organisations, specialist housing providers and veteran support networks.

- Work collaboratively with internal teams and external stakeholders to achieve positive outcomes for veterans and their families.

- Ensure compliance with relevant legislation, organisational policies, funding requirements and professional standards.

- Drive continuous improvement, team engagement and a positive, supportive workplace culture.

About you You are a compassionate and capable leader who understands the complexities of working with vulnerable individuals and families. You bring a balanced approach to leadership, combining empathy and sound skilled judgement with accountability, operational focus and a commitment to service excellence.

To be successful, you will bring:

- A degree in Social Work, Human Services, Health Sciences or a relevant Allied Health discipline, with eligibility for registration or full membership with the relevant professional body (AASW, PACFA or AHPRA).

- At least 2–3 years' experience in a team leadership or supervisory role.

- Demonstrated experience in person-centred, strengths-based case management.

- Strong knowledge of, or experience working with, homelessness, housing insecurity and complex client needs.

- Proven ability to lead, motivate, mentor and develop a team.





- Confidence in managing complex cases, providing supervision and supporting sound case management decisions.

- Highly developed communication, relationship-building and stakeholder engagement skills.

- Strong organisational skills, with the ability to manage competing priorities and operational demands.

- A genuine commitment to working with empathy, professionalism and integrity in sensitive environments.

- A current Queensland C Class driver's licence and willingness to travel across the region as required.

Desirable

Experience within a specialist homelessness service, community services organisation or an understanding of the Australian Defence Force and veteran community.

Why consider this opportunity? This is more than a leadership role. It is an opportunity to contribute to a service that provides meaningful support to people who have served our country and their families.

You will join a values-led organisation where your leadership will directly influence service quality, team development and outcomes for a community that deserves dedicated support.

You can expect to enjoy:

- The opportunity to lead a passionate and committed team.

- A meaningful leadership role with a direct community impact.

- The opportunity to contribute to innovative and evolving veteran support services.

- A collaborative and purpose-driven working environment.

- The ability to combine professional expertise with genuine social impact.

Interested? If you are a values-driven leader with a background in Social Work, Allied Health or Human Services and are ready to make a meaningful difference, we would love to hear from you.

Apply now to take the next step in your leadership career.

📌 Team Leader Housing Support (Brisbane)
🏢 Troocoo
📍 Brisbane