As Team Leader, you will oversee residential services and support participants to live safely and independently, with genuine choice and control.

Working closely with the Manager, you will lead a team of Support Workers and oversee daily operations, workforce planning, service quality and compliance. You will strengthen employee capability, support consistent service delivery and drive positive participant outcomes.

While each day may bring new challenges, some of your day-to-day duties may include:

- Lead and develop Support Workers to deliver safe, person-centred services.
- Coordinate staffing, rosters and daily service operations.
- Champion participant choice, independence, dignity and inclusion.
- Build strong relationships with participants, families and key stakeholders.
- Monitor employee performance, service quality, incidents, risks and compliance.
- Maintain accurate records, handovers and service documentation.
- Resolve operational issues promptly to maintain safe, consistent services.

About You

You are an approachable and values-driven leader who communicates clearly, builds positive relationships and remains focused on participant outcomes, employee capability and service quality.

To succeed in this role, you will bring:

- Disability, Supported Independent Living, community or health-services experience.
- Proven ability to coach, mentor and guide employees.
- A strong focus on person-centred practice and safeguarding.
- Confidence coordinating rosters, workloads and priorities.
- Strong communication, documentation and stakeholder skills.
- Sound judgement, initiative and problem-solving ability.
- Confidence managing incidents, risks and quality concerns.
- Digital confidence across rostering, reporting and compliance.
- A commitment to safety and continuous improvement.

Formal leadership experience is highly regarded; however,



experienced Support Workers who can demonstrate leadership capability are encouraged to apply.

What we will offer you

- Attractive not-for-profit salary packaging options (around $15,900 in tax free earning potential).
- Extra rest and recreation with 5 weeks annual leave per annum. (pro-rata for part-time staff)
- Birthday cake is sure to taste extra sweet with an additional paid day off for birthday leave.
- Access to our exclusive Fitness Passport program - discounted unlimited access to multiple gyms and pools.
- Prospect to never stop learning with our abundance of professional development opportunities.
- Reward and recognition programs to celebrate success.
- Flexible public holiday leave options to celebrate recognised days of religious or cultural significance.
- Access to a free reputable and confidential Employee Assistance Program for you and members of your immediate family.

Essential Requirements

- Current NSW Driver Licence.
- Valid working rights in Australia.
- Current NDIS Worker Screening Check and Working with Children Check, or the willingness and eligibility to obtain and maintain these clearances.
- Ability to meet any additional pre-employment screening requirements relevant to the position.

Interested? Apply now!

If you're looking for a rewarding leadership opportunity where you can support employees, strengthen services and positively impact the lives of people with disability, we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant experience, leadership capability and suitability for the role.

For further information about this opportunity, please contact our Manager Southern Highlands Services – Kirsty Parsons at @disabilitytrust.org.au.

Applications close 5:00pm, Thursday 19 November 2026.

Applications will be reviewed as they are received and suitable candidates may be contacted prior to the closing date.

📌 Team Leader (Mittagong)
🏢 The Disability Trust
📍 Mittagong