This role offers the prospect to contribute to a high-performing team by applying strong communication, problem-solving and organisational skills. You will help identify root causes, implement practical solutions and support continuous improvement while maintaining high-quality standards and a customer-focused approach.
Key responsibilities
- Develop and foster a quality focussed company culture that factors quality in all tasks within the organisation.
- Maintain site certification and registrations by ensuring all products are manufactured to meet the specified needs of the customers, regulatory bodies and internal procedures.
- Implementation and management of the National Quality and Food Safety Management System, report on the performance of the site quality management system identifying and initiating areas for improvement.
- Resolve significant issues and provide sustainable corrective actions through thorough root cause analysis, validation and verification procedures.
- Communicate effectively with colleagues, customers and stakeholders in both written and verbal formats
- Provide a customer service-oriented experience across all interactions
- Plan and organise tasks, priorities and activities to support efficient outcomes
- Contribute to process improvement initiatives and promote consistently high-quality standards
- Prepare clear, accurate and professional technical reports
What we're looking for
- Excellent written and verbal communication skills
- An inquisitive and determined approach to identifying root causes and resolving problems
- A robust customer service orientation
- Excellent planning and organisational skills
- A high level of commitment to process improvement and quality