Every Saturday, 9:00am to 6:00pm, with occasional Sunday shifts available on an ad hoc basis.
About the Role
We are seeking a friendly, reliable, and skilled Weekend Receptionist / Guest Services Team Member to join our motel team.
This role is the first point of contact for our guests and involves providing excellent customer service while ensuring the smooth day-to-day operation of the front desk.
Key Responsibilities
Welcoming guests and handling check-ins and check-outs
Managing reservations and accommodation enquiries
Processing payments and preparing guest invoices
Responding to guest requests and resolving issues professionally
Coordinating with housekeeping and maintenance teams
Answering phone calls and emails
General reception and administrative duties
About You
To be successful in this role, you will have:
Previous reception, customer service, hospitality or accommodation experience (preferred)
Robust communication and interpersonal skills
Excellent attention to detail and organisational skills
Good computer literacy and ability to learn current systems
A friendly, professional, and positive attitude
Ability to work independently and manage multiple tasks
Desirable
Experience using RMS Cloud Property Management System
Previous motel, hotel, or accommodation industry experience
What We Offer
Casual weekend position with consistent Saturday hours
Occasional additional Sunday shifts
Supportive and friendly work environment
Award wages paid in accordance with the Hospitality Industry (General) Award
Apply Now
Please submit your resume together with a brief cover letter outlining your relevant experience.
Applications from candidates with motel, hotel, tourism, or hospitality backgrounds are highly encouraged