About the role

As our Veterinary Receptionist, you'll be at the heart of the hospital, helping clients and their pets feel safe, informed and cared for.

Key responsibilities
Greeting clients and their pets with warmth and confidence
Answering phones and managing appointments, admissions and discharges
Processing payments and clearly explaining quotes and invoices
Supporting vets and nurses to keep the hospital running smoothly
Offering compassion and support to clients during emotional moments
Handling general admin and client enquiries

About you
Previous reception experience is essential
Veterinary experience is highly regarded
Friendly, empathetic and genuinely love animals
Robust communication skills, both in person and over the phone
Able to multitask and stay calm in a fast-paced environment
A true team player with a positive,



can-do attitude
Reliable and confident using computers and practice software

About us

Family Vets Western Sydney is a young, energetic team who genuinely look out for one another. Our culture is accepting, inclusive and supportive. We are a dynamic Blacktown hospital with a modern, well-equipped facility.

Advantages
A supportive, inclusive and friendly young team
4-day work week with a rostered weekday off
Award wage
Ongoing professional development and career growth
Staff discounts on pet care and products
A up-to-date, well-equipped hospital
Meaningful work that makes a real difference
Plenty of animal cuddles

📌 Veterinary Receptionist Blacktown
🏢 One Vet
📍 Blacktown