Casa is looking for a proactive Operations Support Officer to support our Operations team. The role focuses on coordinating property maintenance across Casa properties and assets. You will respond to maintenance requests, work with contractors and tradespeople, and make sure our properties stay secure and well maintained. You will also support fleet coordination (servicing, registration, insurance and tracking), assist with general administration, and coordinate staff accordingly. You will report to the Operations Manager in a quick-paced setting where priorities can shift.

Key responsibilities
Respond quickly to maintenance requests and prioritise work schedules
Obtain and compare contractor quotes, and manage contractors and tradespeople
Be the central point of contact for repairs, and liaise with front-line staff
Coordinate day-to-day support for the cleaners and the Maintenance and Facilities Support Officer
Help manage the fleet portfolio
Monitor and report on property conditions and maintenance trends
Contribute to continuous improvement,



WHS and compliance

About you
A relevant qualification or equivalent experience
Experience providing operational support services
Robust communication and organisational skills, with the ability to manage competing priorities
An understanding of WHS requirements
Sound IT skills, including Microsoft Office and a willingness to learn maintenance, fleet and asset systems
Able to work independently and as part of a team

Essential requirements
Valid Driver's Licence
NDIS Worker Screening Clearance
Current National Police Clearance
Working With Children Clearance (Ochre Card)
COVID vaccination evidence, including booster
Evidence of right to work in Australia

Desirable
Cultural awareness and an understanding of Central Australia or the NT
Experience in the disability sector, or relevant lived experience
White Card (NT)

📌 Operations Support Officer Alice Springs
🏢 Casa Services
📍 Alice Springs