Concept Recruitment Specialists – Cairns QLD

Supporting a large, fast-paced region, this diverse role combines administration, customer service and day-to-day operational support. You will join a team-oriented team where you can build your skills through full on-the-job training.
Cairns, QLD 4870
Monday to Friday | 8:00 AM – 4:00 PM
Full training provided
Small, supportive team environment

Key Responsibilities
Manage customer enquiries and bookings across phone, email, SMS and face-to-face interactions
Complete data entry, maintain accurate records and provide general administrative support
Assist with dispatch enquiries and coordinate customer pickups
Provide freight solutions and assist with delivery address enquiries
Support daily operational activities, including handling freight and lifting items up to 20kg when required

To be considered, you will have:
Previous customer service experience in a busy environment




Strong computer skills and the ability to learn new systems quickly
Excellent communication and interpersonal skills
A skilled and confident approach when managing challenging enquiries
Strong attention to detail, organisational skills and the ability to prioritise under pressure
The ability to work independently and contribute to a small team
The ability to safely handle freight weighing up to 20kg when required

Concept Recruitment Specialists strive to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability.
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📌 Administrative Operational Support Cairns North
🏢 Concept Recruitment Specialists
📍 Cairns North